Commercial Loan Specialist I

Overview

This role provides diversified support to the initiation, growth, and management of commercial loan accounts, assisting Relationship Managers to ensure timely processing and monitoring of loan requests and portfolios.

Responsibilities

• Assist Relationship Managers with timely processing of loan requests of low to medium complexity, including monitoring and growing existing loan portfolios.
• Review and evaluate loan packages for completeness.
• Follow up with customers to ensure timely receipt of financial statements so requests for new loans, renewals, modifications, and/or extensions are processed on schedule.
• Monitor client documentation upload activity in Abrigo and file documents according to established naming convention standards.
• Maintain ongoing financial ticklers in Abrigo.
• Support preparation of loan approval packages by communicating with customers to gather additional documents and information required to underwrite and decide loan requests.
• Obtain and review standard reports; coordinate with Relationship Managers on current and upcoming reporting needs, including delinquencies, overdrafts, loan maturities, and periodic reviews.
• Review business entity documentation to verify proper borrowing structure and beneficial ownership.
• Order and analyze preliminary title commitments, UCC searches, flood determinations, environmental reports, and work to resolve any issues identified.
• Order appraisals and construction budget reviews.
• Review property and liability insurance to ensure compliance with bank policy and procedure.
• Ensure accuracy with loan approval and compliance with bank policy and regulatory requirements prior to releasing documents for execution.
• Prepare and submit document order requests once all conditions to close have been met.
• Respond to telephone calls and emails to resolve routine inquiries.
• Understand, review, and deliver loan and account statements for business customers as needed.
• Identify, obtain, and distribute reports related to the commercial loan portfolio and/or business loan requests for Relationship Managers or management as required.
• Resolve administrative and loan processing concerns by analyzing issues and coordinating appropriate solutions.
• Provide notary services to customers relating to execution of loan documents as required.
• Perform related duties and responsibilities as assigned.

Qualifications & Requirements

• Basic understanding of types of collateral and loan types, including but not limited to commercial real estate, UCC, vehicles, construction, and C & I.
• Associate’s or bachelor’s degree in a business-related curriculum or three (3) years of demonstrated successful experience providing advanced and diversified support to commercial lending staff and management personnel.
• Working knowledge of commercial lending processes and procedures, including commercial loan processing and documentation requirements (preferred).
• Ability to be flexible in a fast-paced working environment and adaptable to change.
• Working knowledge of administrative and office management practices and procedures.
• Highly effective verbal and written communication, organizational, and planning skills.
• Ability to handle confidential and highly sensitive customer information with discretion, tact, and diplomacy.
• Ability to elicit cooperation and support from others and coordinate others’ work efforts.
• Demonstrated skill and proficiency in the use of personal computers and Microsoft Office Suite of applications.
• Preferred experience using Fiserv products, Laserpro, and Abrigo (Sageworks).
• Proven ability to work independently in a remote environment.
• Maintain regular and predictable attendance.

Preferred Qualifications

• Working knowledge of commercial lending processes and procedures including commercial loan processing and documentation requirements.
• Preferred experience using Fiserv products, Laserpro, and Abrigo (Sageworks).

Physical Requirements

• Ability to operate office machines and equipment, such as personal computers, printers, copying machines, and telephones.
• Ability to communicate clearly with customers, coworkers, and others in person and remotely (telephone, video conference, written communication, etc.).
• Work involves a combination of sitting/standing for extended periods.
• Reasonable accommodation may be available to enable qualified individuals with disabilities to perform the essential functions.

Compensation & Benefits

Commercial Loan Specialist I

• Pay range: $26.94 - $45.79 per hour
• Typical hiring range: $26.94 - $30.91 per hour

Commercial Loan Specialist II

• Pay range: $29.09 - $49.46 per hour
• Typical hiring range: $29.09 - $33.38 per hour

Incentive Plan

• Partnership Incentive plan Tier 2
• Paid out quarterly with a 7.5% target payout

Benefits

Eligibility includes medical, dental, and vision insurance; paid time off; retirement plans (401k with company match and Employee Stock Ownership Plan); gym membership reimbursement; discounts on banking products; and more. Additional information on the benefits package is available separately.

Location

Remote environment capability is required (remote work ability is noted in qualifications).