Commercial Manager

Overview

This role supports commercial strategy and performance across an airport network. Reporting to the Director, Commercial, you will serve as a trusted advisor and subject matter expert within the corporate commercial team, providing analytical leadership across revenue management, pricing, yield optimization, e-commerce performance, airline commercial management, and airport rates and charges.

Responsibilities center on translating data into actionable recommendations that improve aeronautical and non-aeronautical revenue performance across the portfolio.

Responsibilities

Revenue Management & Yield Optimization

• Monitor key performance indicators and benchmark commercial performance across the airport portfolio and against industry peers.
• Analyze demand patterns, customer behavior, seasonality, market trends, and competitive dynamics to identify revenue growth opportunities.
• Develop and promote revenue management frameworks, methodologies, and best practices across the portfolio (experience in parking, ground transportation, and/or airline engagement preferred).
• Identify opportunities to improve yield through pricing optimization, demand forecasting, inventory management, and dynamic pricing strategies.
• Support the implementation and continuous improvement of parking revenue management programs.
• Assess airport leases, commercial partnerships, and real estate development opportunities to maximize long-term revenue growth and economic activity.
• Provide data-driven recommendations to improve aeronautical and non-aeronautical revenue performance.

E-Commerce & Digital Commercial Performance

• Monitor and evaluate the performance of digital sales channels and e-commerce platforms.
• Analyze customer acquisition, conversion, booking behavior, customer journey metrics, and online revenue trends.
• Evaluate the effectiveness of pricing initiatives, promotional campaigns, and digital marketing activities.
• Identify opportunities to enhance digital customer experiences and increase revenue generation.
• Develop dashboards, performance reporting, and recommendations to support commercial decision-making.
• Monitor emerging digital commerce trends and identify opportunities to enhance commercial performance across the portfolio.

Airline Commercial Management

• Support airport commercial teams in managing airline relationships and commercial discussions.
• Conduct analysis related to airport rates and charges, airline activity, route performance, passenger demand, and aeronautical revenue.
• Prepare financial models, commercial assessments, and business cases to support airline negotiations and commercial initiatives.
• Support development of airport-specific and portfolio-wide airline growth strategies, route development opportunities, and commercial partnerships.

Project Management & Strategic Initiatives

• Lead and support commercial projects and strategic initiatives across the airport portfolio, with experience in at least one of parking, ground access, real estate, or airline negotiations.
• Manage project workstreams and deliverables across multiple concurrent assignments.
• Coordinate project plans, timelines, stakeholder engagement activities, workshops, analyses, and project documentation.
• Collaborate with airport leadership teams, internal subject matter experts, consultants, and external stakeholders to achieve project objectives.
• Support implementation planning, change management, issue resolution, and execution of commercial initiatives.
• Use structured analytical frameworks to evaluate opportunities, develop recommendations, implementation roadmaps, and performance measurement frameworks.

Network Support, Commercial Excellence & Thought Leadership

• Act as a subject matter expert in revenue management, pricing, airline commercial management, and e-commerce performance.
• Develop, maintain, and enhance commercial tools, templates, standards, methodologies, and analytical frameworks, with a focus on sustainable and automated data analytics.
• Establish and promote best practices that drive consistency, efficiency, and commercial performance across the portfolio.
• Conduct market research, competitive analysis, benchmarking, and industry trend assessments to identify opportunities and emerging risks.
• Share industry knowledge, market intelligence, and innovative commercial practices with airport teams and leadership.
• Support the development of training materials, guidance documents, and knowledge-sharing initiatives.

Financial Analysis, Modelling & Forecasting

• Lead financial analysis by consolidating and interpreting data from multiple sources to support commercial decision-making.
• Develop revenue forecasts, financial models, business cases, and scenario analyses.
• Build forecasting models to project revenue, passenger demand, and overall commercial performance.
• Evaluate and model commercial risks and opportunities across the portfolio.
• Interface with project finance models and apply core financing concepts as required.
• Develop clear, actionable reports and summaries to support strategic and operational decisions.

Requirements

• Bachelor’s degree in Business, Commerce, Economics, Finance, Operations, Strategy, or a related discipline. An MBA, CFA, CPA, or other relevant advanced credential is considered an asset.
• 5-8 years of progressive experience in revenue management, pricing, commercial strategy, aviation economics, airline commercial management, airport commercial management, hospitality revenue management, or related disciplines.
• Experience with parking revenue management and yield management methodologies.
• Experience analyzing e-commerce performance and digital revenue channels.
• Understanding of airport rates and charges frameworks and airline commercial environments.
• Experience conducting financial modelling, forecasting, and business case analysis.
• Experience presenting insights, recommendations, and business cases to senior stakeholders.
• Experience supporting commercial negotiations and stakeholder discussions.
• Experience developing productive relationships with airport leadership, airline partners, consultants, and service providers.

Preferred Qualifications

• Experience in parking, ground transportation, and/or airline engagement.
• Experience in airline negotiations, route development opportunities, and commercial partnerships.

Compensation & Benefits

• Base salary: USD $105,000 to $115,000 per year.
• Eligibility to participate in the company’s annual incentive program.

Location

• Remote position based in the United States.
• Preference may be given to candidates located in Chicago, New York, or Boston, where the organization maintains office operations.
• Employees based in these markets may be required to work from the office up to two days per week; candidates located outside these areas may continue to work remotely, subject to business needs and occasional travel requirements.
• Work Authorization: Only qualified candidates who are legally authorized to work in the United States will be considered.

Additional Information

• AI Disclosure: Artificial intelligence-powered tools may be used to support candidate sourcing. All applications are reviewed by Talent Acquisition and Hiring teams, and all selection and hiring decisions are made by human decision-makers.
• Vacancy Disclosure: This posting is for an existing vacancy.
• Accommodation for Applicants: If you require accommodation at any stage of the recruitment process, support is available as part of the hiring process, and requesting an accommodation will not affect consideration for employment.