Commissions Analyst

Overview

This role supports accurate and consistent administration of commission and incentive compensation programs. Working within established plans, policies, and procedures, the Commissions Analyst collaborates with cross-functional stakeholders and applies judgment in recurring and moderately complex situations. Issues involving unclear plan provisions, significant financial exposure, or material control risks are escalated as appropriate.

Responsibilities

• Administer commission and incentive compensation programs to ensure accurate, timely, and compliant payment of earnings according to approved plan provisions.
• Perform routine to moderately complex commission calculations in accordance with approved plans and established procedures.
• Review, validate, and reconcile data from multiple sources to identify discrepancies and ensure commission calculations are complete, accurate, and supported by reliable documentation.
• Research and resolve routine and moderately complex commission inquiries and payment discrepancies to support consistent plan administration.
• Apply established commission and incentive plan provisions when responding to employee and manager questions.
• Prepare recurring analyses and reports on commission results and performance metrics to support management review, reconciliation, and operational decision-making.
• Analyze commission results, payout trends, performance attainment, and related metrics to identify discrepancies, unusual results, and process issues requiring follow-up or management review.
• Maintain commission models, reporting tools, dashboards, procedures, and supporting documentation; recommend process improvements to enhance accuracy, efficiency, and consistency.
• Support testing, implementation, and administration activities for new or revised commission plans, systems, and processes.
• Maintain accurate commission records, participant data, plan documentation, approvals, and audit trails to support internal controls, compliance requirements, and audit readiness.

Requirements

Minimum

• B.A./B.S. from an accredited university with a degree in business, accounting, human resources, or a related field.
• Three years of experience in commissions, incentive, payroll, accounting, finance, or a related analytical function.
• Demonstrated experience working with commission or incentive compensation calculations and reconciling data from multiple sources.
• Advanced proficiency with Microsoft Excel, including formulas, lookups, pivot tables, data validation, and analysis of large data sets.

Preferred

• Certified Sales Compensation Professional (CSCP) or Certified Compensation Professional (CCP)

Knowledge, Skills & Abilities

• Strong analytical and problem-solving skills with exceptional attention to detail and accuracy.
• Strong financial and business acumen.
• Ability to interpret incentive plan documents and translate plan provisions into accurate calculations.
• Ability to identify trends, anomalies, and complex data, payment, or plan administration issues and exercise independent judgment to determine appropriate resolution or escalation.
• Ability to communicate complex compensation and financial information clearly and collaborate effectively with employees, managers, senior leaders, and cross-functional partners.
• Ability to handle confidential and sensitive compensation information with appropriate discretion.
• Ability to work independently, improve processes, and develop scalable solutions in a growing organization.
• Strong organizational and time-management skills, including managing multiple priorities and meeting recurring payroll and commission deadlines.

Physical Requirements & Work Conditions

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Noise level is usually quiet to moderate.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Compensation & Benefits

• Competitive pay based on experience.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Opportunities for professional development and certification assistance.

Equal Employment Opportunity

The organization provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on protected characteristics under federal, state, or local laws.