Overview
This Coordinator II role coordinates and supports key invoicing functions. Responsibilities include managing invoicing requests through MyRyder (ServiceNow), researching and maintaining invoice delivery requirements, resolving invoice delivery issues, and completing invoicing-related tasks. The position also serves as a resource for Invoicing Associates, providing support with requests, research, and issue resolution. Strong communication, attention to detail, organization, and problem-solving skills are required to partner with internal departments and support accurate, timely invoicing.
Responsibilities
- Research and release invoicing exceptions
- Manage invoicing requests through MyRyder (ServiceNow)
- Research and maintain invoice delivery requirements
- Resolve invoice delivery issues and discrepancies to ensure timely invoice delivery
- Communicate with field operations via email or phone
- Provide support to Invoicing Associates with requests, research, and issue resolution
- Perform other duties as assigned
Skills and Abilities
- Computer literate with general knowledge of software, including Microsoft Office Suite
- Strong verbal and written communication skills
- Ability to work with minimum supervision
- Highly thorough, dependable, and detail oriented with excellent follow-up practices
- Ability to prioritize, structure, and schedule tasks to maximize effort and meet deadlines
- Ability to work efficiently in a remote environment
- Ability to work a flexible schedule for month-end close (1st, 2nd and 3rd workday)
- Demonstrates customer service skills
Qualifications
- H.S. diploma/GED required
- DOT Regulated: No
Compensation & Benefits
Pay Type: Hourly
Minimum Pay Range: $20.00
Maximum Pay Range: $22.00
Benefits (Full-time positions only):
- Medical, prescription, dental, vision, life insurance, and disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
Note: Compensation may be influenced by factors including relevant experience; education (including relevant degrees or certifications); work location; market data/ranges; internal equity; internal salary ranges; and more. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Location
Remote environment supported (ability to work efficiently in a remote environment required).