Credit Controller

Overview

This role is for a Credit Controller contractor to support the Accounts Receivable team on a 6-month contract. The position focuses on proactive credit control, accurate account management, and resolving payment and billing queries to help maintain healthy cash flow and improve payment performance.

• Location: Remote
• Contract length: 6-months
• IR35: IR35
• Start date: Immediate start

Responsibilities

• Manage a portfolio of customer accounts, building positive relationships and helping ensure payments are received on time while reducing aged debt.
• Own customer queries and work with colleagues across the business to deliver timely and accurate resolutions.
• Maintain accurate customer accounts by completing reconciliations, investigating discrepancies, and keeping records up to date.
• Raise invoices and credit notes where required to support smooth billing processes and resolve payment-related issues.
• Identify opportunities to improve ways of working, contribute to process enhancements, and support the wider Accounts Receivable team.

Requirements

• Strong experience in credit control, accounts receivable, or a similar finance role, with confidence managing customer accounts and delivering excellent service.
• Excellent communication and relationship-building skills to collaborate with customers and internal stakeholders.
• A proactive, organised approach with the ability to prioritise workloads and manage multiple tasks effectively.
• Strong attention to detail and problem-solving skills, including investigating discrepancies and maintaining accurate financial records.
• A continuous improvement mindset, including willingness to share ideas and support efficient ways of working.

Qualifications

• Experience in a Credit Control/Accounts Receivable role.
• Intermediate MS Excel skills.
• Strong communication and stakeholder management skills.
• Ability to manage workload and prioritise effectively.
• Good attention to detail and problem-solving skills.
• Exposure to complex billing and disputes.
• NetSuite experience is desirable but not essential.

Compensation & Benefits

Not specified in the provided information.

Location

Remote