Deal Desk Senior Analyst

Overview

A company in the business communications and data solutions industry is seeking a Deal Desk Senior Analyst to support the North America Go-to-Market sales motion. The organization provides real-time communication services that help companies and developers worldwide build improved applications and customer experiences. This role focuses on managing non-standard commercial agreements from initiation to completion, ensuring deals benefit both customers and the organization while maintaining sound financial and operational standards.

Responsibilities

• Build and maintain cross-functional relationships with Product, Legal, Billing, Finance, and Sales teams.
• Identify opportunities to improve policies, processes, and tools.
• Partner with Sales to create commercially sound deals considering price, terms, volume, and risk.
• Lead financial modeling and evaluation of unique deal structures aligned with financial goals.
• Advise throughout the sales cycle on deal strategy, pricing, and contract terms.
• Manage complex contracts and draft or review order forms according to policy.
• Provide full support from quote creation to contract signature.
• Enforce approval frameworks and manage escalations for strategic deals.
• Mentor analysts on deal strategy and contract structuring.
• Help develop and refine contract processes to enable scalable sales execution.

Requirements

• Bachelor’s or Associate’s Degree plus at least 5 years of experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations, preferably in contracting, procurement, or billing; or 7 years relevant experience without a degree.
• Proven ability to manage numerous custom contract requests using standard or newly drafted language.
• Experience collaborating closely with Account Executives and providing strong customer service.
• Detail-oriented and organized, capable of managing multiple priorities in a fast-paced environment.
• Advanced skills in Excel, including financial analysis and scenario modeling.
• Strong verbal and written communication skills with the ability to understand complex concepts.
• Preferred experience with Salesforce, DocuSign, CPQ, Conga CLM, MS Office, or G Suite.

Compensation

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.: $79,840.00 - $99,800.00
• Based in New York, New Jersey, Washington State, or California (outside San Francisco Bay area): $84,480.00 - $105,600.00
• Based in San Francisco Bay area, California: $93,840.00 - $117,300.00
• This role may be eligible for additional compensation.

Benefits

• Competitive pay
• Generous time off
• Parental and wellness leave
• Healthcare coverage
• Retirement savings program

Location

This is a remote position available to candidates based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, Washington D.C., New York, New Jersey, Washington State, or California (including the San Francisco Bay area).