Director, Procure to Pay Operations

Overview

The organization is seeking a Director, Procure to Pay Operations to lead the Accounts Payable (AP) function through its next stage of growth. This is a hands-on leadership role responsible for the end-to-end AP lifecycle, including non-PO invoice processing, payment runs and bank file management, supplier onboarding and master data integrity, and handling returned EFTs, stale-dated checks, and unclaimed property.

The role leads a team of AP Managers who oversee back-office and shared services staff, setting the standard for accountability, continuous improvement, and customer service. Strong internal controls, SOX compliance, tax reporting oversight, and proactive fraud prevention are central to the position.

Responsibilities

Team Leadership and Management

• Lead, coach, and develop AP Managers, who manage back-office staff.
• Build a culture of accountability, continuous improvement, and customer service.

Invoice Processing

• Oversee the full invoice lifecycle for non-PO invoices.
• Reduce manual work through automation, process improvements, and analysis of exceptions.
• Handle invoice questions, discrepancies, duplicate invoice prevention, and recovery of overpayments and credits.

Payment File Management

• Own the scheduled payment run process, including ACH, wire, check, and international payments.
• Oversee creation, transmission, and reconciliation of payment files to banks.
• Manage ad hoc and off-cycle payment files, including manual and exception payments, with proper approvals and controls.
• Ensure compliance with bank cutoffs and payment policies.
• Coordinate with Treasury on cash forecasting, funding, and payment timing.

Returned EFTs, Stale-Dated Checks, and Unclaimed Property

• Manage returned/rejected EFT/ACH payment investigations, including validating bank details, re-issuing payments, and correcting supplier master data.
• Manage voids and reissues.
• Manage the stale-dated check process.
• Ensure compliance with escheatment and unclaimed property regulations in collaboration with Legal, Tax, and Accounting.

Supplier Onboarding and Change Requests (Internal and External)

• Own supplier onboarding, including W-9/W-8 collection, TIN matching, and bank account validation.
• Manage supplier master data change requests from internal requestors and external suppliers (banking changes, remit-to updates, and legal name/address changes).
• Maintain supplier data integrity through regular cleansing, duplicate detection, and inactive-supplier handling.
• Enhance supplier portal and self-service tools to reduce manual intervention.

Controls, Compliance, and Audit

• Maintain a strong internal control environment, including SOX controls where applicable.
• Partner with Internal Audit, External Audit, and Compliance on testing and remediation.
• Ensure compliance with tax reporting (1099, VAT/GST, and withholding) in partnership with Tax.
• Define, document, and update policies, procedures, and desk-level instructions.
• Monitor and mitigate fraud risk, including business email compromise and payment redirection schemes.

Cross-Functional Collaboration

• IT: Partner on ERP, AP automation, bank connectivity, and system integrations; lead UAT, defect resolution, and roadmap prioritization.
• Purchasing and Sourcing: Align on AP processes, supplier setup, and payment terms.
• Treasury, Accounting, Tax, and Legal: Coordinate on working capital initiatives, cash management, month-end close, reconciliations, and regulatory requirements.
• Business stakeholders: Resolve escalations and communicate expectations on approvals and turnaround times.

Strategy, Process Improvement, and Reporting

• Develop a forward-looking AP strategy that considers automation.
• Lead continuous improvement initiatives.
• Contribute to system implementations, migrations, acquisitions, and process integrations.

Requirements

• 5 – 7 years required; 10+ years desired of AP experience, including at least 5 – 7 years managing an AP operations team.
• Demonstrated experience managing managers and a back-office or shared services team.
• Deep knowledge of the full AP lifecycle, including invoice processing, payment runs, supplier maintenance, and exception handling.
• Hands-on experience with ad hoc payment files, return EFTs, stale checks, and escheatment processes.
• Strong understanding of payment methods and banking, including ACH/NACHA, wires, and checks.
• Oracle Fusion Cloud experience is a must.
• Strong knowledge of internal controls, fraud prevention, and audit requirements.
• Excellent critical thinking, forward planning, and problem-solving skills.
• Ability to move swiftly, multitask, and reprioritize in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills, with the ability to influence at all levels and across departments.
• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.

Compensation & Benefits

• Salary is market-competitive and determined by role, level, and location.
• Base salary range (base salary only) for US Labor Market Zones:
  • $122,194 – $221,818
  • Low (N1): $122,194 – $183,241
  • Mid (N2): $128,625 – $192,885
  • High (N3): $141,488 – $212,174
  • Top (N4): $147,919 – $221,818

Location

• Remote position located anywhere in the United States, excluding Alaska.
• Candidates located in the Central or Eastern U.S. are preferred to best align with AP operational hours.

Background Check

May require a background check due to job duties requiring routine access to proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.