Director, Value Consulting & Digital Transformation

Overview

This role supports clients in quantifying the business impact of strategic technology, customer experience, AI, and digital transformation investments. You will build financial and measurement frameworks that convert ambiguous initiatives into clear, defensible numbers, then translate those results into recommendations executives can act on.

Remote candidates are welcome based in the continental United States. Travel up to 25% may be required based on client needs.

Responsibilities

• Build measurement frameworks that connect program adoption to customer, employee, and business outcomes
• Quantify the financial impact of delayed or unresolved initiatives, not just the upside of new investments
• Partner with consulting teams to lead deliverables related to Business Value projection and transformation engagements, often coordinating with concurrent data, technology, or digital experience implementation teams
• Plan and facilitate client discovery activities (client interviews, document review, surveys/questionnaires, and marketing data analysis)
• Manage daily consulting delivery efforts, including client meetings, workshops, deliverable reviews, and readouts
• Support governance and steering committee reporting with clear financial narratives and value tracking over time
• Plan and manage business prioritization workshops using quantitative and qualitative methodologies to select top recommendations
• Develop customer value assessments, business cases, ROI analyses, and value realization frameworks that quantify business impact and support executive decision-making
• Build comprehensive financial models from scratch in Excel to quantify business impact and project ROI
• Use market and competitive research to identify trends, benchmarks, and best practices
• Facilitate work sessions and interviews with teams and partners to assess gaps, gather requirements, and validate recommendations
• Develop and deliver executive-level presentations and translate findings into clear business value narratives
• Identify key data points and measurements that demonstrate the impact of the approach and strategy on the client’s business
• Support business development activities, including identification, proposal development, and other pursuit activities
• Collaborate with internal teams (account management, creative, analytics, operations) and partner agencies to assess feasibility and understanding of strategic plans

Requirements

• Bachelor’s degree (required). Preference for degrees in Business Administration, Finance, Marketing, Data Analytics, or related fields
• 7+ years of experience in FP&A (Financial Planning & Analysis), corporate finance, strategy/consulting, business transformation, or digital transformation
• 5+ years of experience creating financial models, analyzing data, and working with large datasets in Excel or similar tools
• Experience developing business cases, ROI models, value assessments, or investment analyses supporting enterprise technology or transformation initiatives
• Experience translating insights into recommendations and presentations, including presenting analyses, recommendations, and business cases to senior client stakeholders and executive audiences
• Proficiency in PowerPoint required
• Comfort working in a matrixed organization with a wide degree of latitude
• Ability to operate in ambiguity, including defining what to measure

Preferred Qualifications

• Curiosity and a broad mindset
• Experience interpreting analytical and financial results to craft strategic recommendations
• Ability to present complex concepts clearly and persuasively for executive audiences
• Experience in value engineering, value advisory, business value architecture, or value realization functions
• Experience assessing and communicating the business impact of AI-enabled business transformation initiatives
• Experience working in a creative, collaborative environment and navigating evolving business needs
• Demonstrated ability to lead through ambiguity with a constructive, solutions-oriented approach
• Growth mindset and willingness to learn, ask thoughtful questions, and innovate

Compensation & Benefits

Annual salary range: $113,000-$160,000. Placement within the salary range is based on relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Location

Detroit

Equal Employment Opportunity

The employer is committed to equal employment opportunity and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Reasonable accommodation is provided to individuals with disabilities and disabled veterans.