Escrow PMI Specialist I

Overview

This role is for an Escrow PMI Specialist I who will collaborate with clients, industry partners, and internal teams to optimize outcomes for homeowners.

Responsibilities

• Ensure premiums for conventional loans with private mortgage insurance (PMI) in the mortgage servicing portfolio are paid accurately and on time; maintain proper documentation within the servicing system
• Manage monthly payment and disbursement of mortgage insurance premiums
• Review monthly mortgage insurance Termination Reports to confirm removal of mortgage insurance on qualifying loans per established guidelines
• Process borrower requests for mortgage insurance termination according to guidelines
• Conduct loan-level reviews and complete mortgage insurance open tasks
• Identify premature mortgage insurance removals and take corrective actions
• Update and maintain PMI rescission/cancellation documents; collaborate with internal and external clients to mitigate associated risks
• Validate mortgage insurance data during servicing transfers
• Process all incoming mortgage insurance mail
• Weekly process validation reports to ensure correct setup of all MI lines in the system of record, including closing document review
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent required
• Minimum 1 year experience in mortgage loan servicing or lending; experience in insurance, escrow, accounts payable, or accounting clerk roles may be acceptable
• Knowledge of taxing authority due dates, including delinquent and loss/reduction of discount dates
• Strong time management and prioritization skills
• Ability to quickly grasp concepts, make sound decisions, and resolve issues
• Experience working in a high-volume, time-sensitive environment
• Ability to work independently with minimal supervision and meet deadlines
• Team collaboration skills to achieve common goals
• Effective communication skills in writing, in person, and by telephone
• Proficiency with Microsoft Office products (Excel, Word, PowerPoint, etc.)
• Ability to maintain strict confidentiality

Preferred Qualifications

• Knowledge of investor guidelines and mortgage servicing processing systems

Compensation & Benefits

• Hourly pay range: $16.54 - $24.71, depending on qualifications and experience
• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• 401(k) matching and employee stock purchase plans
• Access to mental health resources and wellness programs
• Employee recognition programs
• Discounts on gym memberships, pet insurance, and employee purchasing programs
• Tuition reimbursement program supporting continued education and professional growth

Work Environment & Remote Employment

• Normal office working conditions; ability to work during normal business hours with flexibility for early, late, or weekend hours as needed
• Overtime may be required
• Remote work option available with provided equipment
• Requires a quiet, private workspace at home and high-speed internet with minimum 25 Mbps download and 10 Mbps upload speeds

Equal Employment Opportunity

The employer is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by law.