Overview
This role supports financial operations through analysis, reporting, and cross-functional collaboration. The position helps drive accuracy, efficiency, and consistency across financial processes while providing insights that support business decisions. Work includes partnering with internal stakeholders to evaluate information, identify issues, and contribute to departmental and organizational goals.
Responsibilities
- Support Accounting with month-end close activities and reserves
- Prepare and maintain customer reports and aging analysis
- Manage dispute intake and track issues through resolution
- Partner with Contract and Legal teams on contractual disputes
- Engage with Service Delivery teams on design and delivery-related disputes
- Collaborate with Sales to address customer financial issues
- Process dispute resolutions and applicable customer credits
- Participate in dispute and collection meetings with customers
- Coordinate with internal stakeholders to ensure timely follow-up and issue resolution
- Help maintain accurate records and reporting related to customer account activity
Requirements
- Bachelor’s degree in Finance or Accounting
- 1–5 years’ experience in Finance or Accounting
- In-depth knowledge of financial statements and financial statement analysis
- Excellent oral and written communication skills, with the ability to communicate and negotiate with internal and external constituencies
- Strong managerial, planning, organizational, decision-making, interpersonal, analytical, and lateral thinking skills
- Working knowledge of MS Word, Excel, Outlook, and PowerPoint
Preferred Qualifications
Compensation & Benefits
- Starting compensation range: $50,000 to $64,300
- Base pay depends on the candidate’s primary work location and other factors, such as relevant skills and experience
Benefits include:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
Location
- Primary work location impacts actual base pay
Physical Requirements (for job performance)
- Standing occasionally: 0–33%
- Walking occasionally: 0–33%
- Sitting and stationary: 67–100%
- Bending occasionally: 0–33%
- Crouching occasionally: 0–33%
- Carrying occasionally: 0–33%
- Reaching occasionally: 0–33%
- Lifting/lowering > 1–15 lbs: Occasionally: 0–33%
- Repetitive hand action: Medium dexterity (continuously: 67–100%)
- Fine manipulating: Frequently: 34–66%
Audio/Visual Requirements
- Hearing: Continuously: 67–100%
- Near vision: Continuously: 67–100%
- Far vision: Occasionally: 0–33%
- Peripheral vision: Occasionally: 0–33%
Equipment Used
Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
Additional Notices
- Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law.
- Notice to Non-U.S. Citizens: As a holder of licenses granted by the Federal Communications Commission, the employer is required to notify and obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers for non-U.S. citizens are contingent upon receiving the requisite approval.
- Notice to Applicants: Depending on the position and job functions, offers may be contingent upon successful completion of pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. Refusal to authorize or submit to a required screening may disqualify the candidate.