A global leader in identity security is seeking a strategic Financial Planning & Analysis (FP&A) Analyst to serve as the dedicated finance business partner for the Customer Success organization. This role involves owning financial planning, forecasting, and performance analysis across retention, expansion, and churn metrics. The ideal candidate will translate complex SaaS KPIs—including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), Lifetime Value (LTV), and Customer Acquisition Cost (CAC) payback—into actionable insights that drive leadership decisions and optimize resource allocation.
This position requires a collaborative self-starter with 3–5 years of FP&A experience in a SaaS environment, strong financial modeling skills, and the ability to influence cross-functional stakeholders through data-driven storytelling. It is a highly visible role responsible for elevating market narrative, sharpening competitive differentiation, and driving revenue growth across enterprise and mid-market segments worldwide.
Details regarding compensation and benefits will be provided during the recruitment process.
This role supports a global business unit; specific location details will be discussed with candidates during the hiring process.