Financial Operations Associate

Overview

This role supports day-to-day financial operations, including quarterly automated recordkeeping (RK), RIA and TPA payment processing and distribution, RIA database oversight and management, Government Savings billings, managed accounts, Newport Insurance tasks, Subta billing, and AFCA deposit and fee equalization processes.

Responsibilities

• Own quarterly and monthly automated RIA and TPA fee processing, including:
  • Payment processing
  • Research and correction of errors/variances
  • Trade confirmation
  • Payment instruction delivery to the Trust
• Respond to and/or resolve RIA/TPA-related issues, questions, and inquiries
• Coordinate custom reporting and delivery of RIA information to various firms
• Submit RK HD tickets for fee enhancements, research, and/or reporting
• Maintain and ensure compliance of Credit Memo and RK Loss databases according to published Table of Authority (TOA)
• Provide oversight of the Managed account and Fiduciary service product process
• Perform monthly allocation of fund revenue (SubTA & 12b1’s) into plan holding accounts and manage participant fee equalization
• Complete QC quarterly wrap fee calculations
• Create invoices and post outgoing wires using various annual, quarterly, and month-end journal entries for Government Savings contracts
• Perform monthly reconciliation of billed revenue, insurance, and mutual fund commissions, and coordinate release of monthly or quarterly payments to third parties
• Provide dashboard reporting and QC of RIA payments
• Work closely with the Strategic Business Consultant team and client service to answer questions and ensure a positive advisor payment experience
• Prioritize and balance multiple projects concurrently
• Assist with other assigned tasks and projects

Requirements

• Proficiency with Excel, Word, and PowerPoint; Access is a plus
• Strong written and verbal communication skills
• Ability to handle multiple priorities
• Bachelor’s degree in accounting or finance preferred

Compensation & Benefits

• $64,000

Location

• Virtual/remote work.

For all virtual remote positions, applicants must have:

• An uninterrupted virtual work space with family care in place during business hours
• Internet speed of 25 Mbps or better for individual use
• If more than one person uses the same internet connection in the same household or building, a stronger connection is required
• If unsure of internet speed, applicants should check with their service provider

Note: For call center roles specifically, it is required to either hardwire equipment directly to the internet router or ensure the workstation is in close proximity to the router.