Global AP Operations & Process Manager

Overview

This role is within the Finance Operations team, operating in a dynamic environment focused on owning and optimizing key business processes. Responsibilities include enhancing operational efficiency and scalability, improving process quality through attention to detail, and proactively mitigating operational risk.

The application window will be open until at least August 16th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Responsibilities

Strategic AP Centralization & Vertical Governance

• Lead end-to-end centralization and stabilization of diverse corporate verticals into the core P2P framework.
• Design, map, and implement unified, standardized ingestion and payment workflows across newly absorbed business lines.
• Serve as a primary internal consultant and business partner to cross-functional leadership by aligning decentralized departmental needs with corporate financial controls.

Payment Operations & Card Management

• Oversee global Accounts Payable and payment operations, establishing metrics for accuracy, cycle time, and vendor satisfaction.
• Own advanced payment exceptions by identifying root causes of bank, settlement, or technical integration failures and implementing definitive solutions.
• Manage the corporate virtual card process to maximize rebate captures, tighten financial security, and optimize working capital deployment.

System Ownership, Defect Resolution & AI Innovation

• Act as the functional business owner for core P2P systems, driving the transition and optimization of a unified SAP & CoupaP2P ecosystem.
• Drive system enhancements and resolve critical software defects; partner with IT, Engineering, and software vendors to troubleshoot technical bugs.
• Evaluate, pioneer, and leverage AI capabilities (including automated invoice ingestion, smart matching engines, and intelligent fraud detection) to scale operations without expanding human overhead.

Process Improvement & Continuous Optimization

• Continuously evaluate existing workflows to remove waste, automate repetitive tasks, and design lean operational playbooks.
• Establish, monitor, and report advanced operational KPIs, evolving the function from reactive queue management to proactive operational excellence.

Requirements

• Bachelor's degree in Finance, a related field, or equivalent practical experience.
• 7 years of comprehensive, progressive experience in Procure-to-Pay (P2P), Accounts Payable management, or Financial Operations.
• 7 years of experience utilizing, configuring and implementing SAP is required.
• 5 years of experience managing Accounts Payable (AP) operations and offshore vendor relationships to ensure efficient, accurate processing and service delivery.

Preferred Qualifications

• 7 years of experience configuring, implementing, and optimizing Coupa Procure-to-Pay systems to drive overall workflow efficiency.
• Demonstrated autonomy: setting strategic priorities, executing complex projects, and driving cross-functional alignment without direct oversight.
• Proven ability to navigate fluid environments by transforming unstructured or broken processes into scalable, compliant operational frameworks.
• Experience leveraging modern technologies such as AI, automation, and OCR to identify system enhancements, resolve software defects, and streamline financial workflows.
• Exceptional attention to detail and strong interpersonal skills with a record of managing competing priorities and resolving complex issues.

Compensation & Benefits

• The US base salary range for this full-time position is between $106,400 - $171,700 + bonus + benefits.
• As pay varies by location, a recruiter will share the specific salary range for the targeted location during the hiring process.

Equal Opportunity

The employer is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary and will be kept confidential in compliance with the applicable candidate privacy policy.