Indirect Tax and Technology Manager

Overview

This role is for a Tax Manager with a focus on indirect tax transformation and process optimization. The position involves supporting the tax team by advising on and adopting the latest indirect tax technologies and playing a key role in business go-to-market (GTM) initiatives.

The organization is experiencing rapid growth and global expansion, creating the need for this newly established Tax Manager role within a dynamic tax department that manages digital economy tax challenges.

Responsibilities

• Oversee optimization of indirect tax data management, analytics, and reporting tools.
• Lead selection, implementation, enhancement, and maintenance of indirect tax technology solutions for compliance, reporting, determination, and scalability.
• Establish and maintain indirect tax data governance standards to ensure data quality, integrity, and consistency.
• Act as a liaison between Indirect Tax, Engineering, Finance Systems, GTM teams, and external consultants to ensure effective technology adoption and scalable process design.
• Serve as a key indirect tax stakeholder for new GTM motions, product launches, billing changes, and strategic initiatives by assessing tax implications and defining system/process changes.
• Partner with Finance Systems, Engineering, and Enterprise Architecture teams to incorporate indirect tax requirements into ERP, billing, procurement, and quote-to-cash workflows.
• Review and document key indirect tax processes, identify automation opportunities, and define scalable technology solutions to improve efficiency.
• Monitor global indirect tax regulatory developments including e-invoicing, Continuous Transaction Controls (CTC), SAF-T, and digital reporting requirements to maintain compliance and scalability.
• Ensure proper configuration, governance, and ongoing optimization of indirect tax determination engines and related reporting systems.
• Manage configuration and maintenance of e-invoicing, digital reporting, and indirect tax data exchange solutions.
• Streamline and automate indirect tax return preparation, reconciliation, validation, and submission processes.
• Develop scalable controls and monitoring processes to proactively identify indirect tax risks, data anomalies, and compliance gaps.
• Evaluate and leverage AI-enabled tax technologies and intelligent automation to improve scalability, accuracy, and operational efficiency.
• Collaborate with stakeholders to optimize indirect tax workflows, reduce manual effort, and mitigate compliance risks.
• Provide training and guidance on indirect tax technology tools and automation best practices.
• Stay informed on emerging indirect tax technology trends, regulatory developments, and innovation opportunities.
• Support indirect tax compliance, audit readiness, and controversy management through technology, data, and process improvements.
• Assist with special tax projects as needed.

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, Information Systems, or related field.
• Minimum 6 years of experience in indirect tax technology, indirect tax operations, or related roles.
• Professional certification such as CPA, CTA, ACA, or ACCA (depending on location) is required.
• Strong knowledge of global indirect tax regulations including VAT, GST, sales tax, e-invoicing, CTC, SAF-T, and digital tax reporting.
• Hands-on experience with tax engines (e.g., Vertex, Avalara, ONESOURCE) and ERP systems (SAP, Oracle, NetSuite).
• Strong analytical and technical skills including SQL, tax data analysis, and visualization tools such as Looker, Snowflake, Power BI, Tableau, or Alteryx.
• Experience with workflow automation, intelligent process automation, AI-enabled tax technologies, or operational efficiency initiatives.
• Familiarity with APIs, middleware, systems integrations, and interconnected finance technology ecosystems.
• Experience with tax data governance, transactional data quality, and process standardization.
• Strong project management and stakeholder management skills with experience leading cross-functional global initiatives.
• Excellent communication skills with the ability to translate tax and regulatory requirements into scalable technology solutions.

Compensation & Benefits

• Annual cash compensation range: $106,000 to $170,000 USD.
• Compensation includes base salary, on-target commission (if applicable), and annual bonus targets.
• Some roles may be eligible for equity participation through restricted stock units (RSUs).
• Some roles may be eligible for overtime pay.
• Individual compensation packages are tailored based on skills, experience, qualifications, and other job-related factors.
• Benefits include a comprehensive package designed to support employee growth and well-being.

Location & Additional Information

• The role supports global indirect tax compliance and technology initiatives.
• Candidates should be prepared to collaborate with cross-functional teams across various regions.
• Reasonable accommodations are available for candidates with disabilities upon request.

Applicants are encouraged to apply regardless of confidence level or experience, as the organization values diverse perspectives and is committed to an inclusive hiring process.