Investigator Payments Lead

Overview

This role operates in a sponsor-dedicated model, supported by the organization’s global expertise. As an Investigator Payments Lead, you will manage and oversee the processing and tracking of investigator payments, ensuring payments are timely and accurate while meeting contractual and regulatory requirements.

Responsibilities

• Manage the end-to-end process for investigator payments, ensuring accuracy and compliance with contractual terms and applicable regulations.
• Coordinate pricing and investigator payments delivery, resolve payment-related issues, and develop team capability.
• Collaborate with cross-functional teams to address payment issues and ensure timely delivery of investigator payments.
• Maintain accurate financial records and documentation for all investigator payments, adhering to internal and external audit requirements.
• Provide guidance and training to junior staff on payment processes and compliance standards.
• Ensure strong communication and relationship management with investigators, sponsors, and other stakeholders to address queries and payment concerns.

Requirements

• Bachelor’s degree in finance, accounting, business, or a related field.
• Advanced English proficiency is required.
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.
• Strong analytical skills with close attention to detail and a focus on accuracy.
• Excellent communication and interpersonal skills to manage relationships with internal teams and external stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Employment is contingent upon having the legal right to work in the country where the role is based.

Compensation & Benefits

A competitive and comprehensive total rewards package designed to support health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Inclusion and Accessibility

The organization is an equal opportunity employer and is committed to building an inclusive and accessible workplace where everyone feels valued and supported. Reasonable accommodations are available during the recruitment process upon request.