Investment Specialist

Overview

This role provides wealth and investment-related sales and service to customers or prospects. You’ll understand client needs, advise on wealth and investment strategies and products that align with objectives, and handle sales and service activities according to approved procedures. The position also includes identifying opportunities and making referrals to other business groups as needed.

Responsibilities

• Provide professional sales and service for customer and prospect inquiries, issues, and requests
• Probe to understand customer needs and advise clients through their unique investment needs
• Achieve sales targets with a focus on relevant investment products
• Manage transactional outcomes from customer contacts, or refer to appropriate internal business groups
• Make outbound calls to customers and proactively look for opportunities to enhance customer experience
• Stay current on consumer needs, industry trends, and best practices, including the regulatory environment related to offered products and services
• Escalate complex or unresolved customer situations to senior managers as required
• Complete required documentation after customer interactions to ensure requests are accurately processed
• Maintain current knowledge of investment markets, practices, and trends and integrate this into customer conversations
• Integrate marketing promotions and programs into customer conversations where appropriate
• Maintain confidentiality of customer and bank information
• Identify and report suspicious patterns of activity suspected to be related to money laundering
• Adhere to regulatory and compliance requirements, including:
  • Anti-Money Laundering and Terrorist Financing reporting requirements
  • Financial Consumer Agency of Canada (FCAC) consumer provision requirements
  • Privacy Act provisions
• Complete complex and diverse tasks within given rules/limits, which may include handling escalations from other employees
• Analyze issues and determine next steps
• Apply the Risk Management Framework in execution of the role, aligning with Risk Culture and approved Risk Appetite; make sound, risk-informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents, laws, and regulations
• Perform additional or broader work/accountabilities as assigned

Requirements

• Typically 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable, or an equivalent combination of education and experience
• High school diploma or equivalent work experience
• Knowledge of competitive marketplace trends and product offerings
• Knowledge of BMO Investment / BMO InvestorLine products and services
• Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative
• Some understanding of Risk Management & Compliance
• Specialized knowledge
• Strong verbal and written communication skills
• Good organization skills
• Good collaboration and team skills
• Good analytical and problem-solving skills

Compensation & Benefits

• Salary: $40,500.00 - $80,000.00
• Pay Type: Salaried

Additional compensation details may vary based on factors including location, skills, experience, education, and qualifications for the role, and may include a commission structure. For commission roles, the salary listed above represents the expected target for the first year in this position.

Total compensation may include performance-based incentives and discretionary bonuses, as well as other perks and rewards. Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans are also offered.

Location

VIRTUAL59 - REMOTE/TELETRAVAIL - ON

Application Deadline

11/15/2026