Invoicing Specialist

Overview

This role prepares, reviews, and resolves invoices while coordinating with internal teams, carriers, and contractors to validate billing and payment information. The position supports accurate, timely financial processing and provides responsive service to internal and external partners.

Responsibilities

• Prepare, review, and process invoices in accordance with contractual terms, organizational policies, and established billing schedules
• Collaborate with Accounting and internal business partners to validate billing details, resolve discrepancies, and ensure timely invoicing
• Respond to billing, accounts receivable, accounts payable, and payment-status inquiries from clients, partners, and business leaders
• Coordinate with Accounting to confirm receipt, application, and reconciliation of customer and carrier payments
• Maintain accurate and complete billing records in applicable systems and applications to support data integrity and audit readiness
• Support month-end and quarter-end activities, including account reconciliations, audits, reporting, and data cleanup
• Identify and escalate billing or payment issues to the appropriate team in accordance with established procedures
• Recommend and support improvements to invoicing processes that increase accuracy, efficiency, consistency, and compliance
• Provide responsive, professional service while maintaining confidentiality and adhering to organizational policies, ethical standards, and applicable regulations
• Perform other duties as assigned

Requirements

Minimum Qualifications

• Bachelor’s or associate degree in accounting or similar field
• At least two years of experience in invoicing, billing, accounts receivable, or a related function
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Ability to use critical thinking and problem-solving skills
• Effective communication skills; oral and written
• Restoration and/or property adjusting background a plus
• Advanced proficiency with Microsoft Excel and proficiency with other Microsoft Office tools
• Strong organizational/administrative management skills, with proven ability to work effectively under pressure and manage multiple projects and assignments under tight deadlines
• Reliable high-speed home broadband internet with ability to connect via Ethernet, required for remote workdays

Compensation & Benefits

• $18–20/hour
• Annual performance incentives

Location

Remote workdays require reliable high-speed home broadband internet with ability to connect via Ethernet.