Overview
This role serves as the operational bridge connecting financial strategy with global execution. Working as the primary liaison between Revenue/Finance leadership and the Accounts Receivable (AR) Operations team, you will drive month-end close acceleration, establish governance across global workflows and projects, and lead the end-to-end transformation in Order-to-Cash (OTC).
The role also coordinates the integration of AI automation, predictive risk engines, and standardized operations into the daily financial reporting cadence.
Responsibilities
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Global operational liaison
- Standardize and accelerate project timelines, ensuring seamless coordination across cross-functional teams and pushing projects to closure.
- Document, maintain, and manage formal Standard Operating Procedures (SOPs) for AR workflows, including human-in-the-loop validation steps to safeguard financial controls.
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AI automation & process innovation
- Lead operational implementation of agentic and non-agentic automation.
- Partner with technical teams to deploy the Predictive Account Risk Engine using billing and consumption telemetry to automatically prioritize collections outreach.
- Use Intelligent Document Processing (IDP) and automated exception-handling tools to streamline repetitive tasks (including payment auto-matching).
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Advanced AR reporting & analytics
- Translate AR aging, Collections Efficiency Index (CEI), and Days Sales Outstanding (DSO) metrics into high-level liquidity forecasts and risk assessments for leadership.
- Serve as the primary real-time liaison between Revenue/Finance leadership and the AR Operations team to align on key data points.
Requirements
Preferred Qualifications
- Experience implementing financial process improvements such as robotic process automation (RPA), auto-match logic, or OCR/Intelligent Document Processing (IDP).
- Familiarity with corporate compliance guardrails for utilizing Generative AI (e.g., Enterprise Gemini, Claude, etc.) in financial workflows, including data security protocols (PII/MNPI masking).
Compensation & Benefits
- Estimated Base Pay Range: $118,000—$147,000 USD
- Bonus: Eligible for a corporate bonus plan.
- Pay within this range varies by work location and may also depend on job-related factors such as skills, qualifications, and experience.
- Benefits include: healthcare, dental, vision, parental leave and planning, and mental health benefits; 401(k) plan and match; flex time-off; 11 paid holidays; volunteer time-off; and other competitive benefits.
Location
Additional Information
- Visa sponsorship: not available for this position.
- Background check: a criminal background check is required to join.
- Export compliance: certain roles require passing an export compliance assessment as a condition of employment in any global location.
Hiring Process Notes
- All persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
- Qualified applicants with arrest and conviction records will be considered based on individual circumstances and in accordance with applicable law.