Managed Bill Pay Analyst

Overview

The organization is seeking a full-time, detail-oriented Managed Bill Pay Analyst to help ensure the timely and accurate payment of accounts on behalf of assigned customers.

Preferred hours: 9-5pm EST (with some flexibility)

Responsibilities

• Work within a team environment to manage payments for all assigned customers, including directly processing payments and/or monitoring payments sent to a 3rd-party processor.
• Research payment issues when they occur and take corrective action as needed, using a variety of payment methods and interfaces.
• Review assigned payment methods on customer profiles and assess the possibility of upgrading to credit card payments once per month.
• Assist, as needed, in reviewing incoming funding for all assigned customers and allocate funding to related invoices pending processing in the organization’s payment system.
• Apply intermediary accounting skills, including tools like MS Excel.
• Coordinate with invoice lifecycle touchpoints and the Managed Bill Pay Team to ensure SLA metrics are achieved for assigned Bill Pay customers.
• Complete weekly or monthly priority assignments in cooperation with Senior Management within Managed Bill Pay, or the Service Operations Manager and other Business Unit leadership.
• Manage daily payment activity to meet all KPI requirements assigned by the direct manager.
• Ensure all payments are executed correctly based on customers’ approved amounts.
• Perform other projects and duties as assigned.

Education

• Associate degree in Finance, Business, Mathematics or IT preferred
• High School Diploma or GED equivalent required
• A combination of education and experience will be considered

Requirements

• 1-3 years’ experience in Accounting or Finance is preferred
• Prior experience working in a fast-paced environment is required

Technical Skills & Qualifications

• Proficient with MS Office; advanced Excel (ability to do V-lookups, pivot tables, etc.)
• Analytical aptitude and logical reasoning
• Excellent written and verbal communication skills
• Self-starter with the ability to work independently
• Ability to handle confidential information professionally
• Focused and results-oriented

Compensation & Benefits

• Starting hourly wage: $19.50-$22.00/hr
• Compensation depends on factors including geographic location, required skills, experience, complexity, travel, and market rate.

Equal Opportunity

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.