Manager, Accounts Receivable

Overview

This role involves leading the Accounts Receivable (A/R) workstream within the organization’s shared services accounting function. Responsibilities include credit, customer onboarding, order processing, invoicing, accounts receivable, cash collections, cash application, bad debt, and related month-end accounting activities.

The position is responsible for both process oversight and performance outcomes for the Accounts Receivable Team, including compliance with business unit service level agreements (SLAs), KPI development and monitoring, team leadership, continuous process improvement, and providing excellent customer service to business units.

You will work closely with Financial Accounting, Finance, Accounts Payable, Master Data, Wholesale Sales, Retail Operations, and other corporate finance, accounting, and business leadership teams.

Responsibilities

• Serve as a Subject Matter Expert (SME) for Accounts Receivable processes; design, build, and continuously improve workflows.
• Own wholesale accounts receivable collections performance, including DSO, and partner with leadership to drive strong credit and collections processes and procedures.
• Lead daily wholesale A/R operations, including transactional activity and team execution:
  • Delegate, supervise, and participate in daily accounting department tasks.
  • Prepare and/or review appropriate ledger entries and accruals.
• Ensure consolidated accounts receivable balances and ledgers are accurate, including monitoring subledger accuracy and understanding balance fluctuations over time in partnership with the collections team.
• Ensure assigned accounts are complete and accurate, including completion and review of monthly balance sheet reconciliations.
• Collaborate with the Senior Director, Accounting Operations, and other internal departments to design, document, implement, and monitor processes that establish internal controls, ownership, and accountability for cash & sales processing, master data management, procurement, and inventory management.
  • Maintain internal controls and ensure Standard Operating Procedures are current and used across assigned areas.
• Work with sales and inventory management stakeholders on master data issues, receiving issues, and systems impacting cash, A/R, and inventory processing.
• Respond timely to inquiries from internal and external customers.
• Support quarter and year end close by partnering with relevant leadership, external auditors, and tax accountants; provide financial commentary and supporting schedules as requested.
• Act as a liaison in Shared Service change initiatives, assisting with user adoption of new systems and processes.
• Monitor KPIs and address inefficiencies or performance issues in a timely manner.
  • Develop and track KPIs to identify early signs of risk to cash collections and aged debt, and ensure appropriate mitigation actions are taken.
• Assist with special projects, including integration of new business acquisitions (as applicable).
• Conduct ad hoc analysis and other projects as requested.
• Participate in quarterly audits with external auditors; ensure documentation is supported and deadlines are met.
• Manage internal Accounts Receivable deficiencies by creating resolutions and meeting required deadlines.
• Maintain a high degree of confidentiality.
• Perform other duties as required to support the Accounting Department.

Requirements

• Bachelor’s degree with a concentration in business or accounting.
• 4+ years of progressive accounting experience (corporate accounting experience preferred).
• Intermediate knowledge of U.S. GAAP, internal control, and Sarbanes Oxley compliance.
• Experience across accounting functions including, but not limited to: accounts payable, accounts receivable, cash/revenue, accruals, and reserves.
  • Knowledge of inventory manufacturing processes, retail sales processes, sales and use tax, and public company audit and Sarbanes Oxley compliance.
• Experience working in a highly computerized environment and processing financial transactions using an ERP system and/or accounting software (Epicor experience preferred).
• Advanced Microsoft Excel skills.
• Strong ability to prioritize and complete tasks with competing deadlines; accurate, self-starter mindset.
• Professional written and verbal communication with multiple levels and departments.
• Analytical, detail-oriented, and honest.
• Background check required.

Preferred Qualifications

• Three years of supervisory experience, effectively managing and growing a team of professionals.
• Manufacturing and/or retail experience.

Compensation & Benefits

• Salary: $105,000 - $135,000 a year.

Benefits may include:

• Health & Wellness: comprehensive medical, dental, and vision coverage for eligible team members.
• Plan for Your Future: 401(k) savings opportunities.
• Time to Recharge: paid time off and company holidays for eligible team members.
• Career growth: learning and development opportunities.
• Employee perks: team member discounts and additional programs.
• Support resources: programs focused on overall well-being.

Benefits and eligibility may vary based on employment status, location, and other applicable factors.

Location

Remote Work Location Eligibility: CT, DE, FL, GA, MD, MI, NC, NJ, NY, OH, PA, TX, and WV.

Candidates must reside and work in an approved state. Eligibility varies by role and is subject to change.

Working Conditions

This position may require essential functions including standing, walking, bending, reaching, and lifting. Team members may need to lift and move items (e.g., product packages, display cases, cash registers, or inventory boxes) weighing up to 50 pounds, with or without reasonable accommodation.

The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point-of-sale systems, and organizing products. Employees may be required to remain on their feet for extended periods and perform repetitive hand or arm movements with or without reasonable accommodation.

EEO

The employer is an equal opportunity employer and evaluates candidates based on qualifications, skills, and ability to perform job duties. Discrimination is prohibited based on sex, race, color, religion, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, veteran status, or any other consideration protected by federal, state, or local laws.

Background Check / E-Verify / Right to Work

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

The employer participates in E-Verify and provides a Right to Work notice in accordance with applicable law.

Notes

This job description is not an employment agreement or contract. The employer may alter job descriptions at any time without notice.