Overview
This role is with an organization in the healthcare data and analytics industry that provides intelligence to help customers identify markets, opportunities, and key contacts for smarter decision-making. Headquartered near Boston, Massachusetts, the organization serves a global client base across North America, Europe, and India, with over 2,400 customers since 2011.
Responsibilities
- Lead the global accounts receivable team, including oversight of offshore/shared-services.
- Manage customer credit policy, collections strategy, and accounts receivable governance.
- Act as senior escalation point for aged receivables, billing disputes, and complex customer issues.
- Drive automation and optimize accounts receivable systems across platforms such as NetSuite, HighRadius, and Salesforce.
- Oversee SOX-compliant controls in the order-to-cash cycle and support external audits.
- Collaborate with Sales and Deal Desk on non-standard payment terms and billing structures.
- Own accounts receivable reporting, KPIs, and executive dashboards, including metrics like DSO, aging, and bad debt.
Requirements
- 8–12 years of progressive experience in Accounts Receivable, Order-to-Cash, or Customer Financial Services.
- Proven leadership experience managing global or multi-regional accounts receivable teams.
- Strong knowledge of credit risk management, collections, billing, and accounts receivable accounting.
- Experience working in SOX-compliant, public-company or pre-IPO environments.
- Hands-on experience with NetSuite and accounts receivable automation tools, preferably HighRadius.
- Collaborative leadership style with strong business partnership and change-management skills.
Compensation & Benefits
- Salary range: $72,960 – $136,800 per year, based on experience, skills, and qualifications.
- Eligibility for bonus or commission plans may apply.
- Medical, dental, and vision coverage.
- Unlimited paid time off.
- Participation in a 401(k) plan with employer contribution.
Location
Headquartered near Boston, Massachusetts, serving a global client base.
Equal Opportunity
The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.