Manager, Accounts Receivable

Overview

This role involves leading the global Accounts Receivable and Customer Financial Services operations for a healthcare data and analytics organization. The company provides intelligence to support customers in identifying markets, opportunities, and key contacts to enable smarter decision-making. Headquartered near Boston, Massachusetts, it serves a global client base across North America, Europe, and India with over 2,400 customers since 2011.

Responsibilities

• Lead a global accounts receivable team, including oversight of offshore/shared-services.
• Manage customer credit policy, collections strategy, and accounts receivable governance.
• Act as senior escalation point for aged receivables, billing disputes, and complex customer issues.
• Drive automation and optimize AR systems across platforms such as NetSuite, HighRadius, and Salesforce.
• Oversee SOX-compliant controls in the order-to-cash cycle and support external audits.
• Collaborate with Sales and Deal Desk on non-standard payment terms and billing structures.
• Own AR reporting, KPIs, and executive dashboards, including metrics such as DSO, aging, and bad debt.

Requirements

• 8–12 years of progressive experience in Accounts Receivable, Order-to-Cash, or Customer Financial Services.
• Proven leadership experience managing global or multi-regional AR teams.
• Strong knowledge of credit risk management, collections, billing, and AR accounting.
• Experience working in SOX-compliant, public-company or pre-IPO environments.
• Hands-on experience with NetSuite and AR automation tools, preferably HighRadius.
• Collaborative leadership style with strong business partnership and change-management skills.

Compensation & Benefits

• Salary range: $72,960 – $136,800 per year, based on experience, skills, and qualifications.
• Eligibility for bonus or commission plans may apply.
• Medical, dental, and vision coverage.
• Unlimited paid time off.
• Participation in a 401(k) plan with employer contribution.

Location

Headquartered near Boston, Massachusetts, serving a global client base across North America, Europe, and India.

Equal Opportunity

The employer is an equal opportunity organization committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.