Merchant of Record - Accountant

Overview

This role provides end-to-end ownership of Merchant of Record (MoR) accounting operations. You will ensure the integrity and accuracy of payment processing, settlements, tax compliance, financial reconciliations, and operational controls across MoR brands.

The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and combines strong accounting fundamentals with payments operations expertise.

Responsibilities

Merchant of Record Operations & Financial Oversight

• Own accounting and operational oversight of Merchant of Record activities across supported brands.
• Review, validate, and approve high-value transactions and settlements according to established approval thresholds and internal controls.
• Monitor and resolve urgent payment exceptions, including settlement failures, payment holds, chargebacks, and significant refunds.
• Maintain transaction-level review processes to minimize errors, prevent revenue leakage, and ensure financial accuracy.
• Serve as the primary liaison for payment processing, settlements, reconciliations, tax compliance, and financial reporting related to MoR operations.

Reconciliations & Financial Controls

• Perform and oversee reconciliations between payment platforms, banking activity, operational systems, and the general ledger.
• Investigate and resolve discrepancies in a timely manner, with clear documentation of root cause and resolution.
• Support month-end close activities, including journal entries, account reconciliations, and reporting.
• Continuously improve control processes and identify opportunities for automation and operational efficiency.

Tax & Compliance

• Ensure accurate sales tax collection, remittance, and reporting across applicable jurisdictions.
• Manage tax configurations and coordinate with internal and external partners to maintain compliance.
• Support audits and regulatory inquiries related to payment operations and Merchant of Record activities.

Process Improvement & Documentation

• Develop, maintain, and enhance accounting policies, operational procedures, and internal controls.
• Partner with payment providers and external vendors to support contractual compliance and operational effectiveness.
• Implement and maintain statements of work, contracts, and operating requirements with payment vendors.
• Create and maintain playbooks, standard operating procedures, and process documentation to support scalability and knowledge transfer.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent professional experience.
• Three to seven years of experience in payments operations, merchant services, accounting, finance, or a related field within e-commerce, SaaS, digital goods, marketplace, or technology-enabled services.
• Strong understanding of payment processing, settlements, merchant accounts, and financial controls.
• Hands-on experience preparing reconciliations, journal entries, and month-end close support.
• Advanced Excel skills and experience analyzing large datasets.
• Working knowledge of SQL and reporting or analytics tools.

Preferred Qualifications

• Prior experience supporting or operating a Merchant of Record model or managing MoR vendors and platforms.
• Experience with payment platforms such as Stripe, Braintree, PayPal, or similar providers.
• Familiarity with tax automation solutions such as Avalara, TaxJar, or comparable systems.
• Experience with ERP platforms such as Microsoft Dynamics 365 Business Central, NetSuite, or similar applications.
• Experience developing scalable procedures, automation, and controls within a high-growth/fast-paced environment.

Compensation & Benefits

No compensation or benefits details were provided.

Location

Remote. This position is open to applicants or individuals who are located in or willing to move to AL, AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KY, LA, ME, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV.

Work Authorization

All hiring is contingent on eligibility to work in the United States. Sponsorship for non-immigrant visa categories such as the H-1B, H-1B1, E-3, O-1, or TN is not intended now or in the future, and visa transfers are not available.

Equal Opportunity

An equal opportunity employer committed to creating an inclusive environment for all employees.