Mortgage Loan Officer- Boston MA

Overview

This role involves originating and selling residential mortgage loans to sales goals. Responsibilities include taking mortgage applications, offering or negotiating loan terms, guiding customers through the application process, and supporting underwriting and processing requirements.

Responsibilities

• Meet with prospects identified directly and those referred by realtors, developers, attorneys, and other external and internal referral sources.
• Explain mortgage products and services and make recommendations based on individual prospect needs.
• Guide customers through the mortgage application process, including required information and other loan process details.
• Ensure applications are completed accurately with required information and supporting documentation.
• Manage customer expectations regarding processing times and closing dates.
• Sell and originate residential mortgage loans in accordance with established policies and procedures and applicable legal and regulatory guidelines.
• Generate referrals for mortgage sales opportunities and for sales of other business line products.
• Develop plans to achieve sales goals with assistance from sales management.
• Enter loan information into the mortgage loan system so loans appear accurately in the pipeline.
• Create supporting files with backup and explanatory documentation for underwriting, regulatory, and other purposes.
• Send applications and required information to the underwriting area.
• Underwrite loans using point-of-sale underwriting systems within scope of authority.
• Communicate loan decisions to customers and explain any additional information needed.
• Submit application materials to the processing area to clear conditions, finalize the loan commitment, and prepare for closing.
• Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to ensure the process proceeds as planned.
• Attend closings as needed.
• Stay current on industry practices and trends by learning from more experienced sales personnel and completing continuing education training and seminars, including mortgage laws and regulations.
• Develop knowledge of policies, procedures, rules, and regulations related to retail mortgage products.
• Participate in homebuyers’ seminars, home shows, brokers’ meetings, and other home financing workshops.
• Recommend changes to products, programs, and/or pricing.
• Ensure successful audits and exams across all relevant areas.
• Handle complex mortgage needs.

Requirements

• Bachelor’s degree or progressive work experience in addition to experience below.
• 2+ years of mortgage origination experience.
• Proven sales ability.
• Developing knowledge of mortgage industry, products, lending practices, and regulatory guidelines.
• Ability to maintain a high level of sales and negotiation skills.
• Self-directed with the ability to plan activities to achieve sales goals.
• Strong time management skills.
• Excellent communication skills (verbal and written).
• PC skills, including ability to learn mortgage origination and automated underwriting systems.

OCC Language (Regulatory Definition)

This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.

• Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
• Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the SAFE Act, 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
• Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position.

Physical Requirements

• Performing sedentary work: Continuous.
• Performing multiple tasks: Continuous.
• Operating standard office equipment: Continuous.
• Sitting: Continuous.
• Concentrating for long periods of time: Continuous.
• Reading, writing and comprehending instructions: Continuous.
• Adding, subtracting, multiplying and dividing: Continuous.
• Applying common sense to deal with problems involving standardized situations: Continuous.

Additional activity frequencies:

• Never: 0% for lifting/carrying (under 25 lbs.); Kneeling; Crawling; Climbing; Reaching overhead; Pushing; Pulling; Twisting; Lifting/Carrying (over 25 lbs.).
• Occasional (1–33%): Standing; Walking; Moving safely in confined spaces; Lifting/Carrying (under 25 lbs.); Squatting; Bending; Responding quickly to sounds; Reaching forward.
• Frequent (34–66%): None listed.
• Domestic travel: Occasional.
• International travel: Never.

Compensation & Benefits

• Hourly pay: $15.00 - $15.00 USD.

Growth opportunities and skill development are described as defining features of the colleague experience.

The base pay actually offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

In addition to base pay and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan), benefits may include:

• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Location

Boston, Massachusetts, United States of America

Other Information

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable federal, state, or local law.

Accommodation information for applicants with disabilities is available upon request through the workplace accommodations program.