Operations Specialist & A/R Collections

Overview

This role manages daily administrative operations, technology systems, registration processes, and accounts receivable (A/R) collections for Omaha Sports Academy. Responsibilities include overseeing registration technology, tracking outstanding balances, managing scholarship and parent communications, coordinating team travel logistics, and supporting part-time staff onboarding and hour tracking.

Responsibilities

Core Responsibility 1: Registration Technology, Payment Processing & Player Placements

• Manage registration and payment platforms for tryouts, player team enrollments, and roster placements across all Omaha Sports Academy programs.
• Perform cash reconciliations and generate technology reports to ensure transaction data, roster details, and account balances are accurate.

Core Responsibility 2: Accounts Receivable Tracking, Collections & Scholarship Communication

• Actively track A/R balances, manage collection workflows, and partner with families to resolve past-due fee balances in a timely manner.
• Handle scholarship communications, application reviews, and fee adjustments, ensuring clear and compassionate financial support administration.

Core Responsibility 3: Part-Time Employee Onboarding & Time Tracking

• Facilitate onboarding for new part-time employees and event staff, ensuring required paperwork, system setups, and initial training are completed.
• Manage weekly hour tracking, collect timesheets, and provide reporting to support accurate payroll submission.

Additional Responsibilities

• Serve as an administrative point of contact for parent inquiries related to payments, registrations, travel, and general operational logistics.
• Manage general office administration tasks and maintain structured data management systems across internal platforms.
• Coordinate team travel and hotel room block reservations for out-of-town tournaments and travel circuits.
• Provide operational support during major tryout sessions, camps, and event weekends as required.
• Perform other duties as assigned or needed.

Requirements

• Experience: Proven background in administrative operations, customer service, office management, or accounts receivable tracking, preferably within youth sports or athletic programs.
• Tech & Financial Systems Proficiency: Hands-on experience with registration software, payment gateways, basic bookkeeping/A/R tracking tools, and reporting suites (Excel / Google Sheets).
• Communication & Conflict Resolution: Strong written and verbal communication skills; ability to discuss financial balances and scholarship policies professionally and empathetically with parents.
• Organization & Data Integrity: Meticulous attention to detail with strong data management, cash reconciliation, and organizational planning skills.
• Schedule & Availability: Standard business day schedule with flexibility to support weekend tryout or event operations during peak seasonal cycles.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Hybrid: On-site / Remote, Omaha Area

Start Date

• By November 2nd, 2026

Equal Employment Opportunity & Accommodation

• The employer provides equal employment opportunities to all applicants and employees and strictly prohibits harassment or discrimination based on race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
• Consistent with the Americans with Disabilities Act (ADA), reasonable accommodation is provided when requested by a qualified applicant or employee with a disability, unless doing so would cause undue hardship.

Employment Status

• Employment is at-will, meaning either you or the employer may terminate the employment relationship at any time, for any or no reason, with or without cause or notice. Employment is not guaranteed for any length of time.