Overview
This role develops, analyzes, and recommends audits and streamlining efforts for daily payroll operations. Serving as a subject matter expert, the position provides guidance on payroll process changes, answers payroll questions from the field, and helps ensure all deadlines are met. The role supports bi-weekly payroll processing and special projects as needed while maintaining confidentiality of all material handled.
Responsibilities
- Perform internal audits of various areas, including Payroll, HR-OPS and Benefits.
- Work with vendors to ensure requested tasks are completed accurately and timely; escalate when needed.
- Analyze and respond to complex matters requiring comprehensive knowledge of payroll policies and procedures, including authorizing exceptions to policy within defined limits.
- Participate in the development of new procedures and policies related to payroll operations.
- Coordinate approved changes within the payroll system and update impacted policy/procedure manuals.
- Conduct root-cause analysis as needed.
- Lead process improvement projects and streamlining initiatives to create efficiencies throughout the department.
- Research and advise coworkers and management on complex issues related to Payroll, Benefits, and HR.
- Research and interpret complex technical information in response to inquiries.
- Accomplish goals with minimal supervision, determining when escalation to management is necessary.
- Provide excellent customer service to internal and external parties by answering accurately and timely.
- Refer to appropriate company policies and State/Federal guidelines to ensure compliance and credibility.
- Build trusted business partnerships with counterparts and key stakeholders.
Requirements
- High School Diploma/GED.
- At least 3 years of experience processing payroll containing multiple entities and over 5,000 employees.
- Or, a combination of relevant experience in Benefits or HRIS and Payroll with the minimum of 5 years total (with employee population over 5,000) may be acceptable.
Basic Qualifications
- Working knowledge of payroll principles, practices, regulations, and procedures, including tax, garnishment, and compliance.
- Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction.
- Experience communicating verbally (on phone, one-on-one, etc.) and in writing to various audiences (work group, team, company management, etc.).
- Prior experience with outside vendors.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Intermediate level skill in Microsoft Office 2003 or later:
- Word (e.g., creating/modifying text styles, numbering and sorting lists, working with sections and columns, formatting tables, using templates, and using diagrams and drawing tools)
- Excel (e.g., VLOOKUP, formulas, pivot tables, graphs and charts, formatting text and borders of cells, working with workbooks and worksheets, using range names, referencing cells, sorting, and auto filtering)
- PowerPoint (e.g., creating presentations, adding/removing slides, entering and formatting text, applying design templates, modifying masters, inserting graphics and objects, creating handouts)
- Experience developing ways of accomplishing goals with minimal supervision, depending on oneself to complete objectives and determining when escalation is necessary.
Preferred Qualifications
- Associate’s degree.
- FPC or CPP Certification.
Compensation & Benefits
Pay Range: $57,187.58-$95,312.63
- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Location
N/A
Other Information
- Travel Requirements: N/A
- Supervisory responsibilities: No
- Equal Employment Opportunity: Employment is available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.