Overview
This role develops, analyzes, and makes recommendations to support audits and streamline daily payroll operations. You will act as a subject matter expert for the payroll team, providing guidance and sound judgment on payroll process changes, answering payroll questions from the field, and meeting all deadlines. Confidentiality of all material handled is required.
Responsibilities
- Perform internal audits of various areas, including Payroll, HR-OPS, and Benefits.
- Work with vendors to ensure requested tasks are completed accurately and timely; escalate appropriately when needed.
- Analyze and respond to complex matters using comprehensive knowledge of payroll policies and procedures, including authorizing exceptions to policy within defined limits.
- Participate in the development of new procedures and policies related to payroll operations; coordinate approved changes within the payroll system and update impacted policy/procedure manuals.
- Conduct root-cause analysis as needed and spearhead process improvement/streamlining initiatives to create efficiencies within the department.
- Research and advise co-workers and management on complex issues related to Payroll, Benefits, and HR.
- Research and interpret complex technical information in response to inquiries.
- Accomplish goals with minimal supervision, determining when escalation to management is necessary.
- Provide excellent customer service to internal and external parties by answering accurately and timely.
- Refer to appropriate company policies and State/Federal guidelines to ensure compliance.
- Build trusted business partnerships with counterparts and key stakeholders.
Requirements
- High School Diploma/GED
- At least 3 years of experience processing payroll containing multiple entities and over 5,000 employees.
- Or, a combination of relevant experience in Benefits or HRIS and Payroll with a minimum of 5 years total (with employee population over 5,000) may be acceptable.
Basic Qualifications
- Working knowledge of payroll principles, practices, regulations, and procedures, including tax, garnishment, and compliance.
- Experience providing customer service to internal and external customers, including meeting quality standards and evaluating customer satisfaction.
- Experience communicating verbally (phone, one-on-one, etc.) and in writing (emails, letters, etc.) to various audiences (work group, team, company management, etc.).
- Prior experience with outside vendors.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines for multiple projects with varying completion dates.
- Intermediate level skill in Microsoft Office 2003 or later:
- Word: creating/modifying text styles, numbering/sorting lists, working with sections/columns, formatting tables, using templates and diagrams/drawing tools.
- Excel: vlook-up, formulas, pivot tables, graphs/charts, formatting text/borders, working with workbooks/worksheets, using range names, referencing cells, sorting, and auto filtering.
- PowerPoint: creating presentations, adding/removing slides, entering/formatting text, applying design templates, modifying masters, inserting graphics/objects, and creating handouts.
- Experience developing ways to accomplish goals with minimal supervision, including determining when escalation of issues is necessary.
Preferred Qualifications
- Associate’s degree
- FPC or CPP Certification
Compensation & Benefits
- Pay Range: $57,187.58-$95,312.63
- Medical, Dental, & Vision Insurance
- Paid Time Off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
Due to state pay transparency laws, the full range for the position is determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Location
N/A
Travel Requirements
N/A
Equal Employment Opportunity
The employer subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.