Payroll Implementation Manager | United States

Overview

This role involves overseeing the successful implementation and data migration of payroll systems for clients. The position requires leading and managing the full payroll implementation process, ensuring accurate data transfer, proper system configuration, and a seamless transition. Collaboration with internal teams and external stakeholders is essential, as is guiding clients through setup, migration, ongoing support, and training.

Responsibilities

• Organize and run kickoff meetings with onboarding teams and clients to deliver implementations.
• Create, maintain, and manage project plans to ensure successful client rollouts.
• Support project review calls internally and externally, coordinating project streams and managing scope or schedule changes.
• Define and set up client payroll processes, establishing payroll and data requirements.
• Manage client payroll calendars to ensure timely and effective processing.
• Maintain detailed project documentation including plans, status reports, and process documents.
• Configure interfaces, reports, and system settings to deliver parallel and live payroll for initial months.
• Facilitate go-live transition, obtain client sign-off, and document client-specific needs and processes.
• Generate reports to analyze, audit, and reconcile payroll data.
• Map General Ledger (GL) reports if required.
• Serve as the primary point of contact for all payroll project matters for clients.
• Set priorities autonomously and manage projects appropriately, providing regular status reports to senior leadership and escalating issues as needed.
• Schedule and attend weekly client calls to report on project status, risks, actions, issues, and dependencies.
• Lead end-to-end implementation of global payroll systems, ensuring on-time and on-budget delivery.
• Gather key client requirements and guide them through technical payroll onboarding aspects.
• Collaborate with HR, Finance, and other stakeholders to gather payroll requirements.
• Ensure payroll processes comply with local tax and labor laws and stay updated on changes.
• Oversee migration of payroll data from legacy systems, ensuring accuracy and security.
• Develop and execute testing plans to identify and resolve system issues.
• Implement change management strategies to ensure smooth transitions for employees and HR teams.

Qualifications

• Minimum 5 years of experience in global payroll implementation and payroll operations.
• Strong knowledge of payroll processes and compliance in designated locations.
• Experience with payroll systems and software.
• Client-facing project management experience with the ability to manage multiple projects.
• Project management certification (e.g., PMP) is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to manage multiple projects under tight deadlines.
• Bachelor’s degree in Human Resources, Business, or related field; Master’s degree preferred.

Compensation & Benefits

• Health insurance (medical, dental, vision) effective from day one.
• 401(k) retirement plan.
• Disability and life insurance.
• Employee Assistance Program (EAP).
• Flexible Savings Account (FSA).
• Flexible time off (PTO).
• 12 paid holidays per year.
• Parental leave: 16 weeks for birthing parent, 8 weeks for non-birthing parent.
• Stock grant opportunities depending on role, employment status, and location.
• Additional perks and benefits based on employment status and country.
• Flexible remote work options, including optional access to coworking spaces.

Salary ranges are quoted in USD as a global reference and localized to the candidate’s country currency. Final pay is based on objective, job-related criteria including experience, skills, and location. Salary history is not requested during the hiring process.

Location

This position is open to applicants in the United States. Recruiting timelines vary by position, with applications accepted for a minimum of 5 days from the posting date.

Equal Opportunity

The employer is an equal opportunity organization that values diversity and encourages applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity, or other legally protected characteristics.

Applicants with disabilities are encouraged to apply and may request accommodations during the recruitment process.