Overview
This role is responsible for ensuring payroll and payroll-related activities are processed appropriately, with guidance and general oversight from the Payroll Manager.
Responsibilities
Payroll processing
- Run bi-weekly payroll for Dutch Bros. LLC
- Process individualized payroll activities, including (but not limited to):
- Garnishments
- Payroll Draws
- Direct deposits
- Administer stand employee bonuses, as dictated by Finance/Accounting Departments
- Distribute manual payroll checks
- Process manual checks, as requested by Human Resources Department
- Maintain strict confidentiality to protect DB operations
- Track and update payroll change paperwork
- Print pay stubs upon request
Coordination and employee support
- Maintain clear, open communication with HR and Finance/Accounting Departments
- Create and maintain employee Payroll files for DB LLC
- Support employees with use of time and attendance software
- Answer inquiries regarding employment verification
- Assist employees with establishing online user access
- Document and update DB LLC payroll processes, as needed
Timely inquiry response
- Respond to employee and HQ Payroll inquiries within 1 business day
- Provide payroll information to other departments as needed through reports, charts, graphs, or other requested presentation methods
- Respond to Verification of Employment requests and wage verifications
- Troubleshoot employee systems
- Assist with employee questions regarding W2s, Direct Deposit, and pay-stubs
- Coordinate internal and external meetings as needed to ensure all departments, Operators, and Franchisees have necessary information
- Perform other duties as assigned
Requirements
- 1 year of payroll/HR/admin experience required
- High school degree, or GED, required
- Must have good mathematical skills
- Ability to handle multiple priorities in a fast-paced environment while meeting required reporting deadlines
- Ability to work independently, with little supervision, and interact positively with others
- Intuitive analytical skills to proactively address and identify accounting and operational issues
- Exceptional written and verbal communication skills, including the ability to articulate recommendations in a concise and timely manner
- Ability to work under pressure in a fast-paced and growing organization
Preferred Qualifications
- Associate degree
- Prior DB experience
Physical Requirements
- Occasionally move or lift office items
- Must be able to work in an office environment
- Must be able to communicate effectively to perform job duties
- Vision must be good or corrected in order to perform essential job duties
- Hearing must be good or corrected in order to understand information to perform essential job duties
- Ability to read and write in English to process paperwork and follow up on actions necessary
- Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment
Compensation & Benefits