Payroll Specialist (Contract)

Overview

A high-growth software company specializing in cloud-native customer service and operations platforms for utilities is seeking a Payroll Specialist for a 4-month contract role with potential extension. This position supports payroll operations across the United States and Canada, reporting to the Director of Finance. The role requires expertise in multi-jurisdictional payroll compliance and benefits administration.

Responsibilities

Payroll

• Manage timely and accurate payroll processing for employees in the US and Canada every pay cycle
• Monitor and ensure compliance with federal, state, provincial, and local payroll regulations
• Process and distribute employee payments, prepare payroll documentation, and resolve discrepancies
• Generate payroll reports covering earnings, taxes, deductions, leave, disability, and nontaxable wages
• Research and resolve employment tax inquiries; establish tax profiles with relevant jurisdictions
• Maintain confidentiality and professionalism when handling sensitive payroll information
• Identify opportunities to streamline and automate payroll processes
• Collaborate on special projects and prepare ad hoc reports for internal stakeholders and leadership
• Ensure compliance with all payroll-related legal requirements, including tax filings and regulatory reporting

Benefits Administration

• Facilitate new hire enrollment in benefit plans across the US and Canada, including 401(k) and RRSP retirement programs
• Maintain and update employee benefit accounts, managing changes and life events
• Serve as a resource for employee benefits questions and resolve issues promptly
• Note: This role does not include open enrollment responsibilities

Requirements

• Based in the Atlanta, Georgia area (fully remote role, local candidates only)
• Bachelor's degree in a business-related field; Certified Payroll Professional (CPP) designation is a plus
• 2-5 years of payroll experience with hands-on processing in both the US and Canada
• Strong knowledge of benefits administration, including retirement plans in both countries
• Deep understanding of payroll systems and multi-jurisdictional compliance
• Experience with payroll and HRIS systems; familiarity with BambooHR and PayEvo is advantageous
• Exceptional attention to detail and ability to handle sensitive data confidentially
• Strong communication skills and ability to collaborate across organizational levels
• Ability to manage competing priorities, meet deadlines, and adapt to changing circumstances

Compensation & Benefits

• Remote-first work environment with flexible hours
• Competitive compensation package
• MacBook provided plus $800 for home office setup
• Health, dental, vision, and life insurance from day one
• Generous paid time off and unlimited sick days
• Retirement plan matching: RRSP (Canada) and 401(k) (US)
• $2,500 annual professional development fund, tuition assistance, and book reimbursement
• Annual company events and team offsites

Location

• Remote role requiring candidates to be based in the Atlanta, Georgia area

Additional Information

• The organization is committed to equal opportunity and inclusion, welcoming applicants from all backgrounds.
• Accommodations are available during the interview process upon request.
• Final candidates will undergo background checks and identity verification as part of compliance procedures.