Payroll Specialist

Overview

This role involves supporting US Payroll Service Delivery by managing core payroll components. The Payroll Specialist will process multi-state payroll for all employees accurately and on time, including wages, bonuses, overtime, and deductions. The position requires collaboration with HR, finance, and vendors, ensuring compliance with regulations and maintaining quality payroll processes.

Responsibilities

• Support payroll processing in coordination with third-party providers, including wage and deduction calculations and employee payments.
• Assist with internal and external payroll audits.
• Manage payroll inquiries from employees, managers, HR, vendors, partners, and government agencies efficiently and professionally.
• Maintain familiarity with NACHA operating rules.
• Oversee service delivery metrics related to outsourced payroll and internal processes.
• Ensure payroll processes comply with SOX and operational controls, maintaining proper documentation for audits.
• Manage documentation and communication of payroll programs, policies, and procedures.
• Define payroll banking reconciliations, special processing, and business documentation.
• Maintain dedicated payroll checking accounts separate from general operating accounts to enhance security and simplify auditing.
• Ensure payroll accounts are funded and reconciled after pay cycles.
• Manage ACH file transfers for direct deposit payments securely.
• Handle paycheck adjustments, stop payments, and generate reports to document and verify payroll transactions.
• Manage overpayment processes by partnering with vendors to notify employees and facilitate repayment.
• Address pay-related employee escalations with consideration for compliance and employee impact.
• Utilize Excel for mass uploads of pay inputs, review pay results, and manage corrective actions.

Requirements

• Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of relevant experience.
• Minimum of three years of payroll experience.

Preferred Qualifications

• Strong experience with Workday payroll.
• High attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong oral and written communication abilities.
• Ability to work independently and manage multiple tasks simultaneously.
• Solid knowledge of the payroll life cycle and adaptability to HCM systems and tools.
• Good judgment for decision-making and handling complex tasks.
• Ability to assess information quality and ask relevant questions.
• Capability to propose innovative solutions and provide recommendations.
• Skills in documenting, planning, marketing, and executing programs.
• Established project management experience.
• Experience in coaching and mentoring to transfer knowledge.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent interpersonal and cross-cultural communication skills.
• Confidence to challenge and ask questions.
• Ability to maintain confidentiality and handle sensitive information with integrity.

Compensation and Benefits

• Base pay range: $78,000 - $100,000, influenced by experience, education, and skills.
• Eligibility for an annual discretionary bonus based on a percentage of base salary.
• Comprehensive benefits including medical, dental, vision, prescription drug coverage.
• Access to health coaching and 24/7 confidential employee assistance programs.
• Retirement benefits including a 401(k) savings plan with company matching and contributions.
• Additional benefits such as tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time off for vacation or illness.

Location

• This is a remote position.

Additional Information

• Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other protected characteristics.
• Employment is contingent upon legal authorization to work in the United States and successful completion of a drug screen if applicable.
• No relocation assistance is provided.