Overview
This role serves as the primary representative and primary contact for assigned clients and shared employees, fulfilling customer service needs. Responsibilities include managing all aspects of payroll for assigned employees, ensuring timely and accurate processing for multi-state payroll schedules (weekly, bi-weekly, semi-monthly, and monthly).
Responsibilities
- Maintain payroll-related accounts and process multi-state payroll.
- Reconcile payroll system activity to ensure accuracy.
- Prepare required forms, enter data into payroll systems, compute wages and deductions, and post to payroll records.
- Interact with clients to answer payroll questions and resolve payroll issues.
- Maintain and process records supporting payroll transactions, including salary changes, deduction changes, terminations, and name/address changes.
- Work with clients to resolve payroll issues and/or discrepancies.
- Process garnishments.
- Collect and ensure new hire paperwork and related documents are processed accurately in payroll and timekeeping systems.
- Maintain W-4 and I-9 documents for client new hires and process E-Verify.
- Perform other duties as assigned.
Requirements (Minimum Qualifications)
- High school diploma or equivalent required. Advanced degree a plus.
- Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.
- Based upon client payroll processing assignment, a minimum of three (3) years of experience with auto dealership payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance may be required.
- Working knowledge of processing job costed and certified payrolls.
- Knowledge of time clock systems.
- Knowledge of the Department of Labor and Fair Labor Standards Act requirements related to payroll and overtime.
- Working knowledge of personal computers and payroll database systems.
- Working knowledge of handling routine payroll tasks and communicating results effectively.
- Proficiency with MS Excel, Word, and PowerPoint.
- Excellent verbal and written communication skills.
- Strong interpersonal and organizational skills.
- Strong listening skills with the ability to focus on detail, demonstrate accuracy, and maintain a high level of confidentiality.
- Ability to perform tasks to the best of one’s ability using personal drive and initiative.
- Ability to maintain good relations with others.
- Ability to process multiple payrolls for numerous clients with varying payroll schedules.
- Ability to organize and complete work within given deadlines.
- Ability to multi-task and adapt to change.
- Ability to sit for long periods of time performing sedentary activities.
Preferred Qualifications
- Fundamental Payroll Certification (FPC)
- Certified Payroll Professional (CPP)
- Bilingual
Compensation & Benefits
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program (based upon employee eligibility)
Additional Information
- Substance-Free Workplace; pre-employment drug testing is required.
- Tobacco use is not hired as allowed by law.