Payroll Specialist II

Overview

• Fully remote role
• This position processes comprehensive payroll cycles across multiple systems and jurisdictions, including all 50 US states, Canada, and Puerto Rico.
• The Payroll Specialist II ensures accurate and timely payroll operations, manages payroll-related inquiries, and supports internal and external stakeholders.

Responsibilities

• Review and correct payroll records to maintain accurate master data
• Process full cycle payroll for various pay schedules and formats
• Manage and rectify transaction and system errors
• Ensure timely processing of payroll transactions, including garnishment validations
• Complete weekly payroll close procedures and communications
• Reconcile and process ACH and returned checks for payroll and garnishments
• Monitor payroll automation logs to troubleshoot delays and bottlenecks
• Support and train on payroll-related questions through service ticketing
• Collaborate with Operations and Accounting on payroll issues
• Research and correct employee payroll tax setups across multiple states and provinces
• Address payroll issues from operational audits
• Recommend and support continuous payroll process improvements
• Review and maintain accrual plans and adjustments
• Calculate gross-up for bonuses and earnings adjustments
• Prepare payroll data and ad hoc reports for various teams
• Maintain and update standard operating procedures

Requirements

• High school diploma with 3+ years of multi-state payroll administration experience
• Advanced Excel skills; proficiency in Microsoft Word and Outlook
• Strong analytical abilities to research and communicate payroll issues
• Excellent customer service and communication skills
• Ability to collaborate across all organizational levels and external agencies
• Knowledge of payroll impacts on general ledger accounts
• Understanding of federal wage and hour laws, payroll practices, and controls
• Experience in a remote, team-oriented environment
• Ability to manage workload under tight deadlines while maintaining confidentiality
• Experience handling high-volume payroll operations

Preferred Qualifications

• Certified Payroll Professional (CPP) designation

Compensation & Benefits

• Salary range: $25.00 to $30.00 per hour, depending on experience and location
• Compensation aligns with or exceeds state-specific minimum wage or salary requirements
• Medical, dental, and vision insurance
• Company-matching 401(k) retirement plan
• Six paid holidays, one floating holiday, and up to 15 days of paid time off annually
• Employee stock purchase program

Location

• Fully remote