Overview
Job Title: Payroll Specialist
Location: Remote
This role involves supporting and overseeing payroll operations for assigned clients using a vendor-specific platform. The Payroll Specialist is responsible for processing accurate and timely payroll, maintaining payroll data integrity, and executing payroll transactions according to established processes and service standards.
Responsibilities
- Process end-to-end payrolls for multiple clients using the vendor-specific platform.
- Audit payroll data for accuracy, including earnings, deductions, and accruals.
- Perform payroll balancing to ensure precise and error-free processing.
- Manage payroll changes such as new hires, terminations, compensation updates, and earnings/deduction changes within the system.
- Process off-cycle payrolls, bonuses, commissions, and retroactive adjustments.
- Support payroll imports, integrations, and timekeeping data reviews within the vendor-specific system.
- Partner with clients to collect, validate, and process payroll inputs.
- Identify and implement payroll process improvements to enhance efficiency and accuracy.
- Research and resolve payroll discrepancies and client payroll inquiries.
- Maintain payroll documentation and support creation and updates of standard operating procedures.
- Participate in payroll projects, system optimizations, and client onboarding activities as needed.
- Collaborate cross-functionally with internal teams to support payroll processing, data accuracy, and timely resolution of payroll-related items.
- Perform other duties as assigned.
Requirements
- Hands-on payroll processing experience in the vendor-specific system.
- Advanced proficiency in Microsoft Excel, including auditing, manipulating, and reconciling large payroll data sets.
- Experience using Excel for payroll balancing, variance analysis, retro calculations, and data validation.
- Strong working knowledge of Excel formulas such as VLOOKUP/XLOOKUP, SUMIF(S), COUNTIF(S), IF statements, and pivot tables.
- Ability to import/export payroll files and review data feeds using Excel.
- Experience managing client-facing payroll communications.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple payrolls in a deadline-driven environment.
- Proven problem-solving skills with the ability to navigate complex payroll scenarios.
- Ability to work independently and collaboratively in a fast-paced environment.
Education and Experience
- Bachelor’s degree in Human Resources, Business, Finance, or related field, or equivalent experience.
- Minimum 5 years of payroll processing experience.
- 2-4 years of direct experience processing payroll in a vendor-specific system.
- Working knowledge of payroll principles, practices, and procedures.
- Benefits and earnings/deduction configuration experience preferred.
- Client payroll onboarding or implementation experience is a plus.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to move up to 15 pounds occasionally.
- Ability to participate in video conferences and meetings.
Compensation
- Salary range: $31.30 to $35.76 per hour.