Payroll Tax Analyst Sr

Overview

This role is part of the payroll tax team and focuses on ensuring employees are taxed accurately while maintaining high-quality, compliant payroll tax processes. Success is measured through accurate year-end tax reporting and minimizing W-2 corrections.

Responsibilities

• Serve as the first point of contact and provide day-to-day leadership, guidance, and support to Payroll Tax Analysts.
• Lead customer calls related to payroll tax escalations and drive successful resolution.
• Deliver best practice presentations and customer-specific guidance to clients and internal teams.
• Promote proactive communication by responding promptly to team members and customers and engaging additional leadership support when needed.
• Drive innovative solutions and recommend process improvements aligned with business strategy and operational excellence.
• Share knowledge, best practices, and subject matter expertise across the team to support continuous learning and scalability.
• Manage an assigned portfolio of customers while performing the responsibilities of a Payroll Tax Analyst as required.
• Partner with leadership on strategic projects that support team development and operational improvements.
• Identify opportunities, lead projects, and drive successful outcomes.

Requirements

• 5+ years of experience in payroll tax, payroll administration, human resources, or a related field.
• High school diploma or GED required; Bachelor’s degree preferred.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification required within two years of hire.
• Demonstrated leadership skills with the ability to mentor and support team members.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.

Preferred Qualifications

• Experience leading or mentoring payroll tax professionals.
• Experience presenting payroll tax best practices to customers or internal stakeholders.
• Strong knowledge of payroll tax compliance, year-end processing, and W-2 reporting.
• Experience driving process improvements and operational excellence initiatives.
• Experience working within a managed services or payroll outsourcing environment.

Compensation & Benefits

• Salary range is provided as a guide; final compensation may vary based on factors including bonuses and/or incentives, candidate experience, skills, budget, and location.
• Benefits eligibility includes: medical, dental, vision, and life insurance.
• 401k plan (plus match) and a Global Employee Stock Purchase Plan.
• Unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time, and 17 weeks of paid parental leave (subject to applicable policy/program terms).

Location

• Headquartered in Toronto, Ontario, and Minneapolis, Minnesota. Operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Additional Information

• Fraudulent recruiting guidance: legitimate recruiting contacts will use an @dayforce.com email address. The recruitment process does not request money, checks, equipment orders, or sensitive personal data. Fraudulent or misleading submissions may be declined from the recruitment process.