Phone Auditor

Overview

This remote Phone Auditor role is responsible for completing audits for Property & Casualty policies (Workers’ Compensation and General Liability) by phone with policyholders. The work focuses on accurate classifications and exposure amount determination.

Responsibilities

• Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability)
• Contact policyholders or their designated representatives by phone to obtain payroll and accounting records
• Accurately evaluate and apply correct classifications and exposure amounts
• Manage audit assignments provided through a web-based production system
• Ensure audit accuracy, compliance, and customer satisfaction

Requirements

• Experience with premium audits (field or phone)
• Knowledge and experience conducting audits within Nexus platform (preferred)
• Insurance, Accounting/Bookkeeping, Payroll, or other related work experience
• Associate or bachelor’s degree with a concentration in Accounting, Finance, Business, or Bookkeeping
• Experience working directly with the public, preferably by phone
• Self-starter with the ability to work with minimal supervision
• Strong organization and time management skills
• Willingness to work from home
• Great customer service skills; ability to communicate and comprehend both written and oral information
• High School diploma or GED is required

Compensation & Benefits

• Base pay with incentive opportunities
• Up to 8 weeks of paid training, depending on experience
• Home based office
• Reimbursement of expenses
• Laptop computer and printer/scanner provided
• Health Insurance, Dental, 401k, and FSA/HSA
• Holiday Pay
• Vacation Pay

Location

Remote