Premium Auditor I

Overview

This role conducts remote premium audits using electronic review methods and virtual interactions with policyholders. The work involves analyzing payroll, financial, and operational records to accurately determine classifications, exposures, and premium calculations in accordance with applicable regulatory and carrier guidelines. Strong analytical skills, attention to detail, and clear customer communication are essential to deliver timely, high-quality audit results while meeting productivity and service standards.

Responsibilities

• Review information obtained through the administrative process to ensure all records have been submitted; request additional information and records from insureds as needed to complete audits.
• Schedule time with insureds to review information and conduct audits via telephone and online conference.
• Comply with state regulations and company guidelines; maintain working knowledge of all insurance manuals, premium audits manuals, and related material.
• Input a summary of audit information into Premium Audit Tracking System (PATS) for final audit transaction to determine premium adjustment.
• Perform payroll-based and composite exposure audits.
• Apply ISO and NCCI rules to support proper classification and exposure development.
• Refer highly complex issues and problems to the Premium Audit Supervisor.
• Work across a larger geographical territory and apply state-specific rules and guidelines.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree or equivalent plus 3+ years’ performing premium audits, or an equivalent combination of education and experience.
• Prior premium audit experience and basic knowledge of accounting/bookkeeping and insurance company operations are required.
• Test audit state experience required.
• Knowledge of manual rules for workers’ compensation, general liability, garage and commercial auto.
• Ability to keyboard accurately, respond quickly and professionally to customer inquiries, and organize, prioritize, and manage multiple tasks in a fast-paced environment.
• Regularly and consistently demonstrates commitment to company values and guiding principles.
• Proficient with Microsoft Word, Excel, and Outlook.
• Must correspond with insureds in a remote/virtual environment, communicating effectively via teleconference.
• Comfortable with all aspects of conducting virtual meetings, including proper etiquette, screen sharing, and use of video cameras.
• Ability to consistently demonstrate the Berkley Core Competencies and Innovation Behaviors.

Preferred Qualifications

• Industry-related designations are a plus.

Compensation & Benefits

• Full-time regular employees are eligible for a competitive compensation plan and a robust benefits package.
• The actual salary for this position will be determined by factors including scope, complexity, and location of the role; the candidate’s skills, education, training, credentials, and experience; and other conditions of employment.

Sponsorship

• Sponsorship not offered for this role.

Equal Employment Opportunity

• Equal employment opportunity employer.