Overview
This role involves reviewing completed premium audits to ensure accuracy, quality, and compliance across multiple lines, including workers’ compensation and general liability. Audit review may be conducted virtually, physically, or by phone.
In addition to validating audit outcomes, you will mentor auditors by providing constructive feedback and identifying trends to support training improvements.
Remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
Responsibilities
- Review and validate Workers’ Compensation and General Liability audits for accuracy, compliance, and consistency
- Achieve individual productivity targets based on audit volume and timeliness
- Identify auditor trends or recurring issues and share insights to inform training adjustments
- Maintain accountability for accurate and timely audit reviews
- Apply manual rules and state-specific standards (e.g., WCIRB, PAAS) using internal systems such as Nexus and the resource library
- Provide constructive feedback and mentoring to auditors to reduce repeat errors and support professional growth
- Manage assigned audit queues, meet production goals, and complete urgent or overflow reviews as needed
- Collaborate with Field Support, QA, and leadership teams to identify training opportunities and support continuous process improvement
- Promote teamwork, professionalism, and a positive, solution-oriented approach
Requirements
- High School diploma or equivalent
- 1-2 years of premium insurance audit experience in Worker's Compensation and/or General Liability required
- Strong understanding of premium audit processes and procedures
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Proficient in MS Office
- Ability to multitask and prioritize tasks; detail-oriented and accurate
- Positive and proactive attitude
- Flexibility and adaptability to changing priorities
Preferred Qualifications
- WCIRB Certification preferred
- Working knowledge of PAAS, NCCI, WCIRB, and Nexus
Compensation & Benefits
Pay
- Remote role salary range (most locations): $19.63-$33.13 per hour
- The salary range may vary based on the specific geographic location in which the candidate resides.
Compensation includes annual bonus eligibility, benefits, and other opportunities. Pay decisions are based on factors including qualifications, experience level, skillset, geography, and balancing internal equity.
Benefits
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Location
Remote positions are based in the United States. Candidates must reside within the U.S. to be eligible for consideration.
Interview Process
- Behavioral interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
- Additional interview steps may be added depending on the position or if further evaluation is needed
Candidates are evaluated at each step of the process, and not every candidate will complete all steps.