Pricing Operations Lead

Overview

This role owns the end-to-end pricing process, including price list management, pricing strategy implementation, deal desk support, and pricing analytics. The position ensures pricing decisions are consistent, compliant, and aligned with margin and growth targets, while partnering with Sales, Finance, Operations, and Product.

Responsibilities

• Own and maintain pricing systems, price books, and discount frameworks across the product assortment.
• Manage the deal desk function by reviewing and approving price deviation requests and quote inquiries.
• Partner with Product and Finance to design, test, and roll out pricing models and pricing process changes.
• Monitor performance metrics (including discount leakage and margin erosion) and report insights to leadership.
• Build and maintain dashboards and reporting for price realization, discount trends, and competitive positioning.
• Ensure pricing governance and compliance, including approval workflows, audit trails, and documentation.
• Assist with gathering competitive and market pricing intelligence to inform pricing strategy.
• Train and support Sales teams on pricing policies, tools, and exception processes.

Required Qualifications

• 5+ years in pricing, revenue operations, sales operations, or finance, ideally in a B2B environment.
• Strong analytical skills with proficiency in Excel/Sheets, SQL, and BI tools (Tableau, Looker, Power BI).
• Excellent cross-functional communication skills; ability to work with Sales, Finance, Legal, and Product.
• Detail-oriented with a strong process and governance mindset.
• Bachelor’s degree in Business, Finance, Economics, or related field.

Preferred Qualifications

• Experience with ERP and CPQ systems (e.g., Infor, SAP, Oracle, Salesforce).
• Experience with pricing optimization tools (e.g., Revenue Analytics, PROS, Zilliant, or similar).
• Working knowledge of Python or R for advanced analysis.

Key Skills & Competencies

• Strong commercial acumen and ability to balance profitability with market competitiveness.
• Ability to explain complex pricing issues to non-technical audiences.
• High attention to detail and strong organizational skills.
• Strategic, proactive, and collaborative approach.
• Ability to manage multiple projects with tight deadlines.

Success Metrics

• Discount/margin leakage reduction
• Deal desk turnaround time
• Pricing policy compliance rate
• Accuracy and timeliness of pricing reporting

Workplace Policy

This employer is a drug-free workplace. Alcohol and drug misuse poses a threat to health and safety and to the security of equipment and facilities. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted.

Notice to Third-Party Agencies

Unsolicited resumes from recruiters or employment agencies are not accepted. Without a signed Recruiting Agreement, no referral compensation or recruiter fees will be agreed to or considered. If a recruiter or agency submits a resume or candidate without a previously signed agreement, the employer reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of the employer.