Process Excellence Lead, Payments

Overview

This role serves as the global Process Excellence lead for Payments within the P2P (Procure-to-Pay) organization. Responsibilities include driving process standardization, governance, continuous improvement, and best practices to ensure accurate, timely, and controlled payment execution across regions.

Responsibilities

• Serve as the global Payments process subject matter expert, driving process standardization, governance, continuous improvement, and best practices across payment operations within P2P.
• Own global payment process standards, controls, documentation, and KPI frameworks to support accurate, timely, and controlled payment execution across regions and service delivery organizations.
• Partner with Treasury, Accounts Payable, Finance, Procurement, IT, and banking partners to resolve complex payment issues, strengthen controls, and improve end-to-end payment performance.
• Lead payment process optimization and technology enablement, including payment automation, bank connectivity, payment methods, exception management, reconciliation, analytics, and straight-through processing.
• Support the Global P2P Process Owner in strengthening payment governance, operational performance, fraud prevention, compliance, and transformation, translating root causes and operational insights into sustainable process improvements.

Requirements

• Bachelor’s degree or higher AND 8 years experience in Payments, Accounts Payable, Procure-to-Pay, Treasury Operations, Finance Operations, and/ or Shared Services.

  OR

• Highschool AND 12 years experience in Payments, Accounts Payable, Procure-to-Pay, Treasury Operations, Finance Operations, and/ or Shared Services.

Preferred Qualifications

• Experience supporting high-volume payment operations, including payment runs, payment files, bank interfaces, payment exceptions, rejected/returned payments, and reconciliation.
• Experience with ERP and payment technologies, including SAP or comparable enterprise platforms.
• Experience working within global shared services and/or business process outsourcing (BPO) operating models.
• Demonstrated experience in process governance, controls, root-cause analysis, and continuous improvement within a finance or P2P environment.
• 8–10+ years of experience across Payments, Accounts Payable, Procure-to-Pay, Treasury Operations, or Shared Services in a large global organization.
• Experience with SAP payment processes, banking connectivity, payment formats, payment controls, and reconciliation.
• Experience improving payment accuracy, payment timeliness, automation, straight-through processing, exception management, and controls.
• Experience or certification using Lean, Six Sigma, Agile, or similar methodologies.
• Experience within healthcare, life sciences, medical device, MedTech, or adjacent industries.

Compensation & Benefits

• The expected compensation range for this position is $125,600 - $172,700, which includes base pay plus variable incentive pay, if eligible.
• This range represents a good faith estimate for this position; specific compensation may vary based on relevant knowledge, training, skills, work location, and/or experience.
• Benefits may include: Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.

Location

• Remote - USA

Additional Information

• Travel: May include up to 10% domestic/international.
• Relocation assistance: May be authorized.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
• This position does not expect candidates to perform work in the unincorporated areas of Los Angeles County.

Equal Opportunity

An equal opportunity employer. Will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Application Requirements

Your application may not be considered if you do not provide your education and work history, either by:

• uploading a resume, or
• entering the information into the application fields directly.