Remote Commercial Collections LARGE BALANCE

Overview

This is a full-time remote opportunity with an accounts receivable and commercial collections organization. The role supports business-to-business collections, including contacting delinquent accounts and working toward resolution of defaults.

Responsibilities

• Understand and apply the terms of clients’ contracts
• Notate and pursue successful resolution of defaults
• Contact business owners by phone and email to resolve delinquency issues
• Communicate and build trust to overcome objections and resolve outstanding debt
• Advise business owners of potential actions surrounding defaults
• Ensure compliance with all laws associated with recovery
• Meet daily call expectations of 100+ with accounts worked
• Call debtors to secure payments on past-due accounts
• Knowledge of skip tracing and asset searches preferred
• Successfully manage a queue of 200+ accounts
• Consistently exceed daily, weekly, and monthly expectations
• Follow established policies and procedures
• Take direction well and remain self-motivated
• Other duties as assigned

Requirements

• High School Diploma or Equivalent (G.E.D.)
• 2 years of collection experience preferred
• Excellent telephone and customer service skills
• Working knowledge of Microsoft Office programs including Outlook, Word and Excel
• Ability to work remotely

Compensation & Benefits

• Salary: $36,000 to $100,000 per year (plus commission)
• 75% employer paid Medical, Dental & Vision
• 401K
• Paid life insurance
• Vacation/PTO
• No nights and weekends
• Off early on Fridays
• Weekly meetings and coaching
• Weekly contests

Location

Remote