Overview
This role is responsible for accurate and timely processing of routine and complex Accounts Payable invoices in accordance with established policies and procedures. The position also supports reporting, daily workload distribution, invoice and payment inquiry resolution, and month-end close activities.
Responsibilities
- Reconcile and verify more complex expense invoices using third-party invoice processing solutions in accordance with established policy and procedures.
- Process high-volume uploads according to established SLAs; review and validate upload template submissions for completeness, accuracy, and approvals.
- Upload invoices into the system to ensure vouchers are created without exceptions.
- Assign and distribute daily workload (voucher verification, ODC exceptions, Ariba routing, build/edit errors) to the expense team; ensure all invoices and exceptions are reviewed and corrections are made as appropriate.
- Research and resolve routine and more difficult internal and external invoice and payment inquiries using knowledge of policies and procedures; communicate and escalate potential issues to the Supervisor as appropriate.
- Partner with the procurement team to resolve invoices in PO match exception and perform required voucher updates.
- Validate invoice accuracy, including supplier remittance information, expense coding, and proper sales/use tax application.
- Review PeopleSoft online Payment Requests for appropriate back-up and approval prior to voucher creation.
- Support Supervisor with month-end close processes to ensure transactions are recorded accurately and timely (meet all deadlines).
- Assist Supervisor with training new hires and updating documentation on new processes.
Qualifications
- 4–6 years of work experience in Finance or Accounting; solid understanding of full cycle Accounts Payable functions.
- Experience working in a fast-paced, high-volume invoice processing environment; previous invoice upload processing knowledge is a plus.
- Prior customer service experience responding to complex customer inquiries, with demonstrated analytical skills/problem solving.
- Experience with a variety of AP applications on a major computerized system.
- Ability to perform job duties independently and organize work to meet priorities and deadlines.
- Effective oral and written communication skills.
- Strong Microsoft Excel skills, including V-lookup and pivot tables.
Preferred Qualifications
- Prior leading, training, and/or mentoring to less senior associates.
- Bachelor’s Degree in Business, Finance, or Accounting.
Location
- This position may be performed remotely anywhere within the United States.
- Job requires ability to work in an office environment, primarily on a computer.
Physical Requirements
- Consistent timeliness and regular attendance.
- Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files.
- Vision requirements: ability to see information in print and/or electronically.
Supervisory Responsibilities