Remote Mortgage Loan Officer (Oklahoma)

Overview

This role is a remote, purchase-focused Mortgage Loan Officer position originating home loans for customers introduced through the organization’s ecosystem.

Depending on your background and strengths, you may operate in either:

• A high-volume, lead-driven, phone-based environment, or
• A relationship-based, market-focused model centered on long-term strategic partnerships.

Success in this role is driven by responsiveness, execution, and performance in a structured, metrics-driven organization.

Remote location requirement

This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state of Oklahoma. You may also elect to spend some time working at a company office. Employment is contingent upon remaining in this location; future requests to relocate to another state are subject to company review and approval and may be denied based on business need.

Responsibilities

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
• Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
• Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
• Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
• Use CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
• Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
• Deliver a consistent, high-quality customer experience through phone, email, and text communication.
• Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
• Maintain active licensing, complete required education, and participate in ongoing professional development.
• Note: This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes.

Requirements

• 3+ years of mortgage origination experience, with a strong emphasis on purchase transactions, either as:
  • an active NMLS Loan Originator with state licenses, or
  • a Loan Originator under a federal bank license.
• Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Physically located in and working remotely from Oklahoma.
• Proven success originating purchase loans in either:
  • a high-volume, phone-based sales environment, or
  • an agent-centric referral model.
• Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.
• Comfort working in a structured, performance-driven environment with clearly defined KPIs.
• Excellent verbal communication skills and ability to build trust quickly.
• Strong time management, organization, and pipeline management skills.
• Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel).

Preferred Qualifications

• Associate’s or Bachelor’s degree.
• Experience with both phone-based, high-volume conversion and a consultative/relationship approach.
• Candidates with non-traditional backgrounds are encouraged to apply if they bring transferable skills or related experience.

Compensation & Benefits

• Competitive base pay.
• Incentive compensation eligibility for this role. Actual amounts vary depending on experience, performance, and location.
• Equity awards eligibility in addition to base salary, based on factors such as experience, performance, and location. Actual amounts vary depending on experience, performance, and location.
• Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Location

• Remote position with restrictions: principal place of residence must be physically located within Oklahoma.