Retirement Plan Consultant

Overview

This position serves as a primary resource for plan sponsors and financial advisors on ERISA compliance, plan design, and governmental reporting. The role acts as the single point of contact for employers, financial professionals, and plan sponsors for assigned accounts, and supports client meetings by video and phone.

Responsibilities include advanced knowledge of plan design, annual testing, Form 5500s, loans and distributions. The consultant also supports plan operations and document updates as needed.

Responsibilities

• Provide timely, exceptional customer service, including problem solving and issue resolution with minimal inconvenience to clients
• Deliver effective verbal and written communications that are clear, concise, and informative
• Mentor Retirement Plan Coordinators to meet or exceed defined business targets, firm goals, and client obligations, as applicable
• Assist with initial and ongoing plan design and document support, including helping clients understand obligations under IRS and Department of Labor regulations
• Support clients in meeting all IRS and Department of Labor deadlines necessary for qualified retirement plans
• Maintain up-to-date knowledge of current legislation and proposed legislative changes related to ERISA law through self-study and company-sponsored training
• Communicate valuation reports, participant statements, and annual testing results to clients
• Review or perform annual testing for plans and communicate results with clients
• Partner with assigned coordinator(s) to provide compliant and accurate valuation reports, participant statements, trust accounting, annual testing, and reporting as applicable
• Coordinate work performed by operations on behalf of clients for audit requirements
• Coordinate with internal and external parties to ensure accurate conversion processes for new clients (including actuaries, financial advisors, and attorneys)
• When applicable, work with assistants to coordinate and oversee activities that ensure timely and accurate completion of assigned book of business
• Protect, secure, and properly handle all confidential data to prevent unauthorized access, improper transmission, and/or unapproved disclosure that could harm the organization or its clients
• Assist with other tasks and projects as assigned

Requirements

• Bachelor’s degree preferred
• 3–5+ years of ERISA experience in the retirement industry
• Experience evaluating financial data required
• Experience with Relius software desirable, but not required
• Strong Word, Excel, and Outlook skills
• Strong written and oral communication skills
• Strong evaluation and problem-solving skills
• Strong attention to detail; ability to prioritize and manage tasks and meet deadlines in coordination with business operations, including related ERISA compliance matters
• Ability to plan and assign work and supervise staff
• Ability to work effectively in a team environment to deliver exceptional customer service
• Ability to react to change productively and handle other essential tasks as assigned
• Ability to work well under pressure with multiple priorities and deadlines in a high-stress environment
• Ability to make reliable judgments on issues that could create substantial financial and client-relations liabilities if mishandled
• Strong facilitation, negotiation, and conflict resolution skills
• Ability to work in a fast-paced environment handling multiple priorities
• Ability to escalate issues to appropriate levels within an organization
• Ability to work additional hours as necessary to meet business needs

Compensation & Benefits

Not specified in the provided job description.

Location

Not specified in the provided job description.

Note on Employment Fraud

The job posting includes guidance to be aware of employment fraud, including that email communications from the organization or hiring managers originate from company domains, the organization will never ask for payment or require you to purchase equipment, and applicants should apply directly through the organization’s website if they are suspicious or unsure about the validity of a posting.