Overview
This People & Culture Specialist, Retirement role administers and maintains qualified retirement plans, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan programs. Responsibilities include day-to-day retirement plan administration, responding to employee and principal inquiries, reconciling contributions and loan activity, partnering with internal and external stakeholders, and helping ensure accurate, timely, and compliant plan operations.
Responsibilities
- Assist with the day-to-day administration of the firm’s qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
- Support the Retirement Plan inbox by responding to employee and principal inquiries in a prompt, accurate, professional manner
- Reconcile employer contributions, employee contributions, employee deductions, loan payments, and related activity between payroll, draw, vendors, and plan recordkeepers
- Identify payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
- Audit, balance, and rectify contribution and loan payments, including monitoring overdue loan payments and supporting employee and partner loan payment processes
- Produce and analyze plan demographic, performance, census, allocation, and earnings data; support Employee Stock Bonus Plan administration
- Assist with determining participant eligibility, calculating appropriate contributions and forfeitures, and communicating required data to recordkeepers, actuaries, payroll, and draw teams
- Support annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
- Prepare accounting records through trial balance, assist auditors with financial statements, and maintain accounting records for retirement plan programs
- Analyze information and prepare exhibits for plan committee meetings; attend committee meetings as requested
- Conduct retirement plan orientation and education meetings for new hires, employees, and principals, as needed
- Serve as a liaison between stakeholders (including internal teams, plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel) on plan-related matters
- Review and distribute relevant plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
- Assist participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
- Support implementation of new plans, programs, plan changes, and administrative procedure updates
- Maintain accurate and timely documentation and records for all plan-related activities in accordance with established policies and procedures
- Maintain knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits
- Handle confidential and sensitive information with appropriate discretion while working in a virtual team environment
- Assist the Total Rewards Benefits team as needed with health and welfare benefits administration
- Assist the Total Rewards Leaves team as needed with employee leaves administration
- Other duties as required
Qualifications
- Bachelor’s degree required (Business Administration, Human Resources, Finance, Accounting preferred)
- Three (3) or more years of experience in retirement plan administration required
- Experience with retirement plan (IRS and ERISA) laws in a professional services firm preferred
- Excellent written and verbal communication skills
- Ability to comprehend complex legal documents and filings
- Ability to make sound recommendations based on analysis, experience, and judgment
- Ability to problem-solve issues to resolution
- Ability to work well under pressure, staying composed and professional
- Ability to work in a fast-paced environment, prioritize, and manage multiple assignments
- Strong organizational skills and time management
- Ability to maintain confidentiality and strong working relationships internally and externally
Preferred Qualifications
- Certified Pension Service Professional (CPSP)
- Co-pilot experience
Required Skills & Software
- Intermediate to advanced computer software skills including Word, Excel, and Outlook required
- Ability to create Excel spreadsheets using formulas required
Compensation & Benefits
- Individual salaries are determined after consideration of numerous factors including qualifications, experience, skills, and geography.
- National Range: $32.70/hr - $34.62/hr
- Maryland Range: $32.70/hr - $34.62/hr
- NYC/Long Island/Westchester Range: $32.70/hr - $34.62/hr
- Benefits may be subject to eligibility requirements.
Location
- Maryland; NYC/Long Island/Westchester (salary ranges provided for these locations)