Retirement Plan Specialist (People & Culture)

Overview

The People & Culture Specialist, Retirement is responsible for administering and maintaining the organization’s qualified retirement plans, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan programs. This role supports day-to-day retirement plan administration, employee and principal inquiries, contribution and loan reconciliation, and ensures accurate, timely, and compliant plan operations.

Responsibilities

• Assist with day-to-day administration of qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
• Support the retirement plan inbox by responding to employee and principal inquiries promptly, accurately, and professionally
• Reconcile employer contributions, employee contributions, employee deductions, loan payments, and related activity across payroll, draw, vendors, and plan recordkeepers
• Identify payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
• Audit, balance, and rectify contribution and loan payments, including monitoring overdue loan payments and administering employee and partner loan payment processes
• Produce and analyze plan demographic, performance, census, allocation, and earnings data, including support for Employee Stock Bonus Plan administration
• Help determine participant eligibility, calculate appropriate contributions and forfeitures, and communicate required data to recordkeepers, actuaries, payroll, and draw teams
• Support annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
• Prepare accounting records through trial balance, assist auditors with financial statements, and maintain accounting records for retirement plan programs
• Analyze information and prepare exhibits for plan committee meetings; attend committee meetings as requested
• Conduct retirement plan orientation and education meetings for new hires, employees, and principals, as needed
• Serve as a liaison between internal teams and external stakeholders (e.g., plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel) on plan-related matters
• Review and distribute plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
• Assist participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
• Assist with implementation of new plans, programs, plan changes, and administrative procedure updates
• Maintain accurate and timely documentation and records for all plan-related activities in accordance with established policies and procedures
• Stay current on legal and regulatory changes, trends, and developments affecting retirement benefits
• Handle confidential and sensitive information with appropriate discretion in a virtual team environment
• Assist the Total Rewards Benefits team on health and welfare benefits administration, as needed
• Assist the Total Rewards Leaves team on employee leaves administration, as needed
• Perform other duties as required

Requirements

• Bachelor’s degree required (focus in Business Administration, Human Resources, Finance, or Accounting preferred)
• Three (3) or more years of experience in retirement plan administration required
• Intermediate to advanced computer software skills including Word, Excel, and Outlook required
• Must be able to create Excel spreadsheets using formulas required
• Excellent written and verbal communication skills
• Ability to comprehend complex legal documents and filings
• Ability to make sound recommendations based on analysis, experience, and judgment
• Ability to problem-solve issues to resolution
• Ability to work well under pressure and remain composed and professional
• Ability to work in a fast-paced environment; prioritize and manage multiple assignments
• Strong organizational skills and time management
• Ability to develop and maintain strong internal and external working relationships
• Ability to maintain a high level of confidentiality

Preferred Qualifications

• Experience with retirement plan (IRS and ERISA) laws in a professional services firm
• Certified Pension Service Professional (CPSP)
• Co-pilot experience

Compensation & Benefits

• Individual salaries are determined after consideration of numerous factors including qualifications, experience, skills, and geography.
• National Range: $32.70/hr - $34.62/hr
• Maryland Range: $32.70/hr - $34.62/hr
• NYC/Long Island/Westchester Range: $32.70/hr - $34.62/hr
• Benefits may be subject to eligibility requirements.

Location

• Maryland
• NYC/Long Island/Westchester