Retirement Plan Specialist (People & Culture)

Overview

This role administers and maintains qualified retirement plans, including the 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan programs. Responsibilities include day-to-day plan administration, support for employee and principal inquiries, reconciliation of contributions and loan activity, coordination with internal and external stakeholders, and support for accurate, timely, and compliant plan operations.

Responsibilities

• Assist with day-to-day administration of qualified retirement plan programs, including 401(k), Puerto Rico 401(k), and Employee Stock Bonus Plan activities
• Monitor and support the Retirement Plan inbox; respond to employee and principal inquiries in a prompt, accurate, professional, and client-focused manner
• Reconcile employer contributions, employee contributions, employee deductions, loan payments, and related activity between payroll, draw, vendors, and plan recordkeepers
• Identify payroll and vendor discrepancies, coordinate corrective actions, and support accurate, compliant plan administration
• Audit, balance, and rectify contribution and loan payments, including monitoring overdue loan payments and administering employee and partner loan payment processes
• Produce and analyze plan demographic, performance, census, allocation, and earnings data, including support for Employee Stock Bonus Plan administration
• Assist with determining participant eligibility within applicable plans, calculating appropriate contributions and forfeitures, and communicating required data to recordkeepers, actuaries, payroll, and draw teams
• Support annual compliance activities, including retirement plan audits, annual census reporting, Form 5500 support, ADP/ACP and other nondiscrimination testing, and federally mandated retirement plan disclosures and notices
• Prepare accounting records through trial balance; assist auditors with financial statements; maintain accounting records for the firm’s retirement plan programs
• Analyze information and prepare exhibits for plan committee meetings; attend committee meetings as requested
• Conduct retirement plan orientation and education meetings for new hires, employees, and principals, as needed
• Serve as a liaison between internal teams and external parties (e.g., plan participants, beneficiaries, payroll, draw, recordkeepers, retirement plan vendors, actuaries, OGC, and outside counsel) on plan-related matters
• Review and distribute relevant plan information, communications, documentation, disclosures, and notices to participants and beneficiaries
• Assist participants with rollover, distribution, loan, contribution adjustment, refund, and other plan-related questions or administrative changes
• Assist with implementation of new plans, programs, plan changes, and updates to administrative procedures
• Maintain accurate and timely documentation and records for all plan-related activities in accordance with established policies and procedures
• Maintain knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits
• Handle confidential and sensitive information with appropriate discretion in a virtual team environment
• Assist the Total Rewards Benefits team with health and welfare benefits administration as needed
• Assist the Total Rewards Leaves team with employee leaves administration as needed
• Perform other duties as required

Qualifications

• Bachelor’s degree required; focus in Business Administration, Human Resources, Finance, or Accounting preferred
• Three (3) or more years of experience in retirement plan administration required
• Experience with retirement plan (IRS and ERISA) laws in a professional services firm preferred

Preferred Qualifications

• Certified Pension Service Professional (CPSP)
• Co-pilot experience

Skills & Abilities

• Excellent written and verbal communication skills
• Ability to comprehend complex legal documents and filings
• Ability to make sound recommendations based on analysis, experience, and judgment
• Ability to problem-solve issues to resolution
• Ability to work well under pressure while remaining composed and professional
• Ability to work in a fast-paced environment; prioritize and manage multiple assignments
• Strong organizational skills and time management
• Ability to develop and maintain strong working relationships internally and externally
• Ability to maintain a high level of confidentiality

Software / Tools

• Intermediate to advanced computer skills including Word, Excel, and Outlook required
• Must be able to create Excel spreadsheets using formulas required

Compensation & Benefits

• National Range: $32.70/hr - $34.62/hr
• Maryland Range: $32.70/hr - $34.62/hr
• NYC/Long Island/Westchester Range: $32.70/hr - $34.62/hr

Individual salaries offered are determined after consideration of factors including qualifications, experience, skills, and geography.

Benefits may be subject to eligibility requirements.

Location

• Maryland
• New York City / Long Island / Westchester