Revenue and Billing Operations Manager

Overview

This role owns billing operations and helps build scalable, audit-ready revenue processes while automating manual work. The team is distributed and works with strong async communication and US working-hours overlap.

Responsibilities

• Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation using AI-assisted workflows.
• Own the review and controls that ensure billing accuracy and audit readiness.
• Strengthen revenue accounting by ensuring records are accurate and consistently audit-ready; verify items that impact the books.
• Use AI to accelerate reconciliations and documentation while maintaining appropriate verification.
• Evaluate and implement billing solutions that fit how the organization operates, including comparing options, assessing tradeoffs, and modeling impact.
• Build a prioritized automation roadmap (what to automate first and next) and measure time saved for the team.
• Create scalable, resilient billing processes to keep pace with growth and reduce key-person dependency.
• Partner with Sales, Legal, and Accounting to assess how contracts and policies are structured and how they affect downstream billing.

Requirements

• Demonstrated AI fluency: ability to identify finance processes to automate, build workflows, and explain where AI output must be verified before being trusted.
• Senior experience across revenue accounting and billing operations.
• Hands-on experience leading evaluation and implementation of billing solutions and automating billing or finance processes.
• Experience leading external audits and building/maintaining audit-ready processes and controls.
• Strategic judgment on automation sequencing and designing effective, scalable controls.
• Hands-on, builder mindset; comfortable working in details and solving problems directly.
• Clear cross-functional communication with Sales, Legal, and Accounting.

Preferred Qualifications

• (Not specified in the source.)

Compensation & Benefits

• Compensation Range: $140K - $170K

Location

• Distributed-first team with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
• US working-hours overlap.

Interview process highlights (for expectation-setting)

• Recruiter intro
• Hiring manager discussion
• First round: typically 1–2 interviews
• Final round: typically 3–5 interviews
• References
• Offer

Key onboarding expectations

• Within the first 90 days: automate at least one high-volume manual billing process end to end with documented controls.
• In the first 30 days: map the full revenue and billing process and identify the top automation opportunities.
• Within the first two quarters: deliver an audit-ready improvement to revenue accounting ahead of the first-year audit.

Application notes

• Applications are reviewed by the Talent team.
• Provide thoughtful, accurate answers to application questions, as they are used to evaluate qualifications.
• Submitting AI tools during interviews (including real-time coaching tools and interview assistants) is not permitted without prior approval.