Revenue Operations Analyst

Overview

This role is part of the Revenue Operations department and reports to the Director of Finance. The position supports smooth, accurate, and timely billing processes by executing invoicing cycles, auditing vendor data, calculating partner revenue shares, and resolving clinic billing inquiries.

Responsibilities

• Invoicing Operations: Manage weekly and monthly invoicing data uploads, including creation, generation, and sending of accurate invoices to clients.
• Vendor Management: Audit vendor invoices and prepare vendor credit requests to ensure accurate billing and prevent overcharges.
• Revenue Share & Statements: Perform complex partner revenue share calculations and create accurate statements for distribution.
• Billing Resolution: Research, troubleshoot, and follow up on clinic billing issues; communicate clearly and resolve issues in a timely manner.
• General Support: Perform other duties as assigned to support the Revenue Operations and broader Finance teams.

Requirements

• Operational Excellence: Maintain regular and punctual attendance; take accountability for data accuracy and strict billing deadlines.
• Problem-Solving: Adapt quickly with a process focus; use strong data analysis skills to resolve discrepancies.
• Integrity & Discretion: Handle sensitive billing and partner data with discretion and integrity.
• Collaborative Support: Work effectively as an independent contractor; communicate proactively with the Director of Finance and cross-functional teams.
• Service Orientation: Prioritize internal client satisfaction and cohesive team success.
• Professional Experience: At least 2 years of professional experience in data entry, billing, financial operations, or a highly analytical role (direct accounting experience is not required).
• Technical Proficiency: Highly proficient in Google Workspace, with advanced skills in Google Sheets for data manipulation, formulas, and reporting.
• Analytical Skills: Strong data analysis skills with rigorous attention to detail and accuracy to prevent billing leakage.
• Communication: Excellent written and verbal English communication skills to research and resolve billing issues with clinics and vendors.
• Flexibility & Balance: Enjoy the flexibility of a remote contracting role while working with a supportive team.
• Growth Mindset: Continue learning through continuous education and ongoing training as the Revenue Operations department is built out.

Location

Remote (independent contractor role).