Revenue Operations Analyst

Overview

The Revenue Operations Analyst is a key member of the Revenue Operations function, reporting to the Director of Finance. This role helps ensure smooth, accurate, and timely billing processes. Direct accounting experience is not required, but the position demands strong analytical thinking and proficiency in data management.

Responsibilities

• Invoicing Operations: Manage weekly and monthly invoicing data uploads, including the creation, generation, and sending of accurate invoices to clients.
• Vendor Management: Audit vendor invoices and prepare vendor credit requests to ensure accurate billing and prevent overcharges.
• Revenue Share & Statements: Perform complex partner revenue share calculations and create accurate statements for distribution.
• Billing Resolution: Research, troubleshoot, and follow up on clinic billing issues; provide clear communication and timely resolution.
• General Support: Perform other duties as assigned to support Revenue Operations and broader Finance teams.

Requirements

• Operational Excellence: Maintain regular and punctual attendance; take accountability for data accuracy and strict billing deadlines.
• Problem-Solving: Adapt quickly with a process-focused approach, using strong data analysis skills to resolve discrepancies.
• Integrity & Discretion: Handle sensitive billing and partner data with discretion and integrity.
• Independent Contractor Collaboration: Work effectively as an independent contractor while communicating proactively with the Director of Finance and cross-functional teams.
• Service Orientation: Prioritize internal client satisfaction and cohesive team success.
• Professional Experience: At least 2 years of professional experience in data entry, billing, financial operations, or a highly analytical role (direct accounting experience is not required).
• Technical Proficiency: Highly proficient in Google Workspace, with advanced skills in Google Sheets for data manipulation, formulas, and reporting.
• Analytical Skills: Strong data analysis skills with rigorous attention to detail and accuracy to prevent billing leakage.
• Communication: Excellent written and verbal English communication skills to effectively research and resolve billing issues with clinics and vendors.
• Flexibility & Balance: Comfortable with a remote contracting role while working alongside a supportive, dynamic team.
• Growth Mindset: Willing to continue learning through continuous education and ongoing training as the Revenue Operations department develops.

Compensation & Benefits

• Not specified in the provided job description.

Location

• Remote contracting role (international team context mentioned in the provided description).